Expanding your business

 
88
 
 
8.7 Writing - ARTICLE. 
Having read the article by the SunLight beauty salon, Mia got some ideas what she wants to include 
in her presentation. 
Help her write a similar article of 150-220 words, in which you include the following ideas: 
  a title, 
  the slogan of the salon, 
  a brief description of the salon, 
  location of the salon and a brief presentation of the hotel, 
  presentation of the staff members, 
  treatments the salon offers, 
  contact details. 
 
 

---

 
89
 
 
UNIT 9: Poznavanje in razumevanje kodeksa poklicne etike in ravnanje 
v skladu z njim. 
9.1 Reading – THE CODE OF ETHICS. 
As a professional beauty therapist it is essential to follow the guidelines of the code of ethics. 
Mia read the rules set by the leading cosmetology organizations and associations. She made a short 
list of the most important rules each beauty therapist should follow in their professional career. 
PRE-READING ACTIVITY 
  Name a few things which you personally find very important in your career. 
  What do you imagine under the term ethics? 
  List 5 reasons why you think such code of ethics exists for this profession. 
WHILE-READING ACTIVITY 
  Highlight points of the article which you personally find important. 
  Underline any new expressions or unknown vocabulary. 
Here are Mia’s notes on Code of Ethics and Professional Practice. 
RELATIONSHIPS IN THE SALON
 
 
It is important that the beauty therapist acts professionally at all times.
 
 
The relationship with clients must be strictly professional and appropriate.
 
 
The sex, age, skin colour, race, political, religious or any other views of the client must not affect 
how you treat your client.
 
 
You should maintain a positive atmosphere in the salon and cooperate with other co-workers.
 
 
You must respect other beauty therapists and medical personnel.
 
CONFIDENTIALITY
 
 
The information a therapist gathers must serve only for the purposes of performing treatments.
 
 
All personal information must be confidential.
 
 
The client must be informed of the data you are keeping and must agree to it.
 
 
You are not allowed to discuss the details regarding your client with anyone but your client. 
 
COMPETENCE
 
 
You are allowed to perform only those treatments you are fully qualified for.
 
CLIENT’S CONSENT
 
 
The client needs to agree to the treatment you are about to perform.
 
 
You have the right to refuse to perform a treatment if you assess that the client’s choice of the 
treatment is not appropriate.
 
 
You must consult your client prior to the treatment to inform the client of all potential dangers and 
reactions of the treatment.
 
KEEPING A RECORD
 

---

 
90
 
 
 
You should keep record of the history of previous treatments and store that data for a minimum of 
10 years.
 
 
All advice for after treatment skin protection should be noted in the record card.
 
 
All reactions to the treatment or to a specific product must be noted in the record card.
 
HYGIENE
 
 
All staff members must follow the procedures to maintain a safe and clean working environment.
 
 
All staff members are obliged to try to prevent cross-contamination and cross-infection.
 
 
You must be familiar with the government regulations regarding this matter and make sure you 
follow any new acts regularly.
 
APPEARANCE
 
 
A beauty therapist should wear a uniform, preferably with short sleeves in order to prevent any 
potential contamination.
 
 
A beauty therapist must not wear jewellery or wrist watches during the performance of the 
treatment.
 
CONTINUING PROFESSIONAL DEVELOPMENT
 
 
A beauty therapist should have a constant need and desire to gain new knowledge and attend courses 
to follow new trends.
 
9.2 Speaking – REGULATIONS. 
At each salon the employer and staff members should strictly follow certain legislation regarding the 
workplace, clients and safety in the salon. 
Work in small groups. Each group should research one of the following laws or acts: 
  Manual Handling Operations Regulations 1992, 
  Management of Health and Safety at Work Regulations 1999, 
  Provision and Use of Work Equipment Regulations 1998, 
  Personal Protective Equipment at Work Regulations 1992, 
  Consumer Protection Act 1987, 
  Cosmetic Products (Safety) Regulations 2004. 
Use the Internet to find the laws or the summary of these laws. It would be a good idea to find the 
websites of the associations of beauty therapists or cosmetologists where these laws are explained 
more clearly. You are also encouraged to read the Slovene legislation to fully familiarise yourself 
with this topic. 
Make short notes and prepare a 3-minute presentation for your classmates which summarises the 
law or act you have chosen. 
In addition to your presentation in class, prepare a short written summary of your presentation for 
Mia, so that she will be able to inform her clients of the legislation in the English language. 
 

---