64
Dorothy
Hi. Yes, I am. I’m here for the facial.
Mia
Great. First of all, I would like to ask a couple of questions to fill in a record card. We keep
records of all our clients and the treatments. That is why we need some of your personal
information. First of all, your name is Dorothy Thomson, is that spelled D-O-R-O-T-H-Y T-
H-O-M-S-O-N?
Dorothy
You’ve got the first name right, but my last name is spelled with a “p” in the middle; T-H-
O-M-P-S-O-N.
Mia
Oh, I do apologize for this mistake. Would you mind telling me what your address is?
Dorothy
Oh, I just recently moved to Slovenia and I’ll be staying here for a few months due to my
husband’s work. Shall I give you the address of the house where I am staying now, or the
one in the UK?
Mia
Sure, you can give
me the current address, please.
Dorothy
It’s Slovenska cesta 173, 1000 Ljubljana.
Mia
Thank you very much. All I need now is a telephone number at which we
can contact you in
case we need to reschedule the appointment or something similar, and your e-mail address.
Dorothy
My phone number is 00386-41-542-1440.
Mia
And your e-mail? Would you like us to send you our newsletter or notify you of our special
offers?
Dorothy
If possible, I would prefer you not to notify me via e-mail. I rarely check it, so I think there
is no point in giving you the address.
Mia
Sure, I understand. Now, all I need is your date of birth and medical history. Are you
allergic to anything or did you maybe experience some particular skin problems in the past?
Dorothy
Oh no. So far I haven’t had any problems, so I think there shouldn’t be any. Oh,
and my date
of birth is 15thNov, 1978.
Mia
Great. Now I think we’ve got all the information we need. Thank you very much. Please
follow me to the treatment room...
4.6 Tape script
Read the text for the first time with the words in brackets and the second time replace them with a sound
of a bad telephone connection.
Hi darling! This is Dave, the hairdresser. The editor has told me to call you and give you some
instructions so that you can prepare yourself better for the shooting and that you will know how the work
progresses.
Here is how we'll do it:
First you must clean the model's face and remove all the makeup. Please use the (***makeup remover)
carefully, otherwise the face is always too oily and the cream gets into the hair, which causes a lot of
problems for me and ruins the already washed hair.
After that, I will dye the hair and meanwhile you must not touch it, otherwise you'll get dirty. The editor
says that while waiting you have to apply concealer and (***foundation).
Please make sure you apply (***mascara) and (***eye-shadow) on the eyes last, because I must finish
drying the
hair first, otherwise it will get on the hair and all over the model's face as well.
After that, you must quickly do the final touch (***up) as we won't have much time left. You have to
finish by 12 o'clock, because the photographer arrives at 1 p.m. and in the meantime the models have to
get dressed.
Bye bye.
65
WRITING A FORMAL LETTER
(Your name)
Company Name
Company Address
Date (eg.17
th
June 2012)
(Recipient's name)
Recipient's company
Recipient's company address
Dear Sir or Madam (Mr./Mrs. Ms. Recipient's name)
Content
in several paragraphs
Yours faithfully (Yours sincerly)
Your name
Enclosure:
- CV
66
Types of letters:
1. A LETTER OF APPLICATION:
Beginning:
I am writing to apply for the post advertised in Delo, on 18
th
August...
With respect to your advertisment in the Delo for the post of ... I would like to ...
End:
I enclose my CV.
I am looking forward to your reply/response/to meeting you/to seeing you/to
hearing from you.
2. A LETTER OF COMPLAINT:
Beginning:
I am writing to complain about...
End:
I would appreciate an early response.
I hope this matter will soon be resolved.
I hope this matter will receive your immediate attention.
3. A LETTER OF INQUIRY:
Beginning:
I am writing to inquire about.../to get some (basic) information...
End:
I would like to thank you for your help/time/information...
I would appreciate if you could send me the information to the above address.
I would appreciate if you could contact me at the above address.
4. A THANK YOU LETTER:
Beginning:
I am writing to thank you for your help/the hospitality.
I am writing to experss my grattitude for...
End:
I would like to thank you again and...