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[8] Roglev Kh.I. Fundamentals of hotel management [Osnovy gostinichnogo menedgmenta]. – Kostroma, Con-
dor, 2009, 408 p.
[9] Sergeyev I.V. Enterprise economy [Economica predpriatia]. Moscow, Finance and statistics, 2000,560 p.
[10] Shipunov V.G., Kishkel’ E.N. Fundamentals of management activities [Osnovi ypravlencheskoy deiatelnosty].
Moscow, Higher school, 2000, 233 p.
[11] Ran W.X., Omar R. Service recovery activities and customer satisfaction: Mediating role of justice dimen-
sions // A case study of China Asian Social Science. 2014, № 10(18), pp. 253–261.
[12] Núñez-Serrano J.A., Turrión J., Veláбquez F.J. Are stars a good indicator of hotel quality? Assymetric in-
formation and regulatory heterogeneity in Spain // Tourism Management. 2014, № 42, pp. 77–87. – doi:
10.1016/j.tourman.2013.10.004
[13] Tang T.-W. Becoming an ambidextrous hotel: The role of customer orientation International // International
Journal of Hospitality Management. 2014, v. 39, pp. 1–10.
[14] Lee Y.-K., Jeong Y.-K., Choi J. Service Quality, Relationship Outcomes, and Membership Types in the Hotel
Industry: A Survey in Korea // Asia Pacific Journal of Tourism Research. 2014, v. 19(3), pp. 300–324.
[15] Saleem H., Raja N.S. The impact of service quality on customer satisfaction, customer loyalty and brand
image: Evidence from hotel industry of Pakistan // Middle-East Journal of Scientific Research. 2014, v. 19(5),
pp. 706–711.
D.V. Goloveshko, E.M. Strelets
effective aPPlication of organizational MecHanisM of governMent control
and ManageMent is in funeral industry of sPain
In the article basic advantages of application of organizational mechanism of government control and manage-
ment are examined by funeral industry in Spain. The attained results and possibilities of application of this
mechanism of management are analyzed in Russia.
Key words: government control and management, organizational mechanism, funeral industry, funeral business,
ritual services.
References:
[1] Yuz’kov L.P. Social and state and legal aspects of management [Sotsial’nyi i gosudarstvenno-pravovoi aspekty
upravleniya]. Kiev, Lybid’, 1972, 48 p.
[2] Cuentas Anuales del Grupo Consolidado 2005 e Informe de Auditoria. Funespaсa – Madrid.: Funespaсa,
2006. – 89 p.
[3] Funespaсa. URL: http://www.funespana.es
[4] Resumen del Informe Anual 2013. 2014, 38 p. URL: http://www.funespana.es/uploads2008/Resumenin-
formeanual2013.pdf
HISToRy AND THE PRESENT
A.A. Kulichkov
Major trends in tHe study of tecHnology and ornaMentation coMB-Pottery neolitHic
volga-don interfluve
The present work is devoted to the study of the history of comb- pottery Neolithic in the Volga- Don interfluve.
Studies conducted her B.S. Zhukov, M.E. Foss, A.J. Bryusov, V.P. Levenko, V.M. Rauschenbach, A.T. Sinyuk, V.V.
Sidorov, A.V. Engovatovoy, Y.B. Tzetlin and many others. As a result, two viewpoints taken shape. Proponents of
the first believe that the earliest pottery completely covered pit ornament with a gradual increase in the propor-
tion of comb ornament. At a later stage is made so-called «redkoyamochnaya» ceramics when patching pattern is
not continuous areas on its surface and forming geometric designs that are interspersed neornamentirovannymi
portions. According to the second view, the early stage of comb-ceramics is characterized by extensive use of non-
pit, and comb ornament, later the latter’s share is gradually declining, giving way first . Later stage, as well as the
supporters of the first viewpoint is presented with ceramics redkoyamochnoy ornamentation.
Key words: Neolithic, comb-ceramics, parking, stratigraphy, ornament, container.
References:
[1] Bryusov A.Ya. Sketches on stories of tribes of the European part of the USSR during a neolytic era [Ocherki
po istorii plemen evropeiskoi chasti SSSR v neoliticheskuyu epokhu]. Moscow, Academy of Sciences of the
USSR [AN SSSR], 1952, 263 p.
[2] Bryusov A.Ya. Eastern Europe in III thousand BC. (Ethnogenetic sketch) [Vostochnaya Evropa v III tys. do
n.e. (Etnogeneticheskii ocherk)] // Soviet archeology [Sovetskaya arkheologiya]. 1965, № 2, pp. 47–56.
[3] Danilenko V. N. Neolit of Ukraine [Neolit Ukrainy]. Kiev, Naukova Dumka, 1969, 257 p.
[4] Gukov B. S. To a question of a stratigraphy and culture of the neolytic parking near the village of Lyalovo of
the Moscow district [K voprosu o stratigrafii i kul’ture neoliticheskoi stoyanki bliz s. L’yalovo Moskovskogo
uezda] // Russian the anthropological magazine. Vol. XVI [Russkii antropologicheskii zhurnal. T. XVI.].
1927, release 1–2 [vyp. 1–2], pp. 58–75.
[5] Gukov B. S. The theory of chronological and territorial modifications of some neolytic cultures of Eastern
Europe according to studying of ceramics [Teoriya khronologicheskikh i territorial’nykh modifikatsii neko-
torykh neoliticheskikh kul’tur Vostochnoi Evropy po dannym izucheniya keramiki] // Ethnography [Etno-
grafiya]. 1929, № 1, pp. 54–77.
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[6] Kraynov D. A. Chronological framework of the Neolithic of Upper Volga area [Khronologicheskie ramki
neolita Verkhnego Povolzh’ya] // KSIA. 1978, release 153 [vyp. 153], pp. 57–62.
[7] Kuftin B. A. Neoliticheskaya the parking near the village of Lyalovo of the Moscow district [Neoliticheskaya
stoyanka vblizi s. L’yalovo Moskovskogo uezda] // Russian the anthropological magazine. T. 15 [Russkii antro-
pologicheskii zhurnal. T. 15]. 1926, release 1–2 [vyp. 1–2], pp. 89–94.
[8] Levenok V.P. Dolgovsky parking and its value for a Neolithic periodization on the Top Don [Dolgovskaya
stoyanka i ee znachenie dlya periodizatsii neolita na Verkhnem Donu] // MIA. Paleolith and Neolithic of the
USSR, T. 5 [MIA. Paleolit i neolit SSSR. T. 5]. 1965, № 131, pp. 223–251.
[9] Levenok V.P. The Neolithic of the Top Don and its place among neolytic cultures of a forest–steppe zone of
the European part of the USSR [Neolit Verkhnego Dona i ego mesto sredi neoliticheskikh kul’tur lesostepnoi
zony evropeiskoi chasti SSSR] // [Avtoref. kand. diss]. Leningrad, 1969, 19 p.
[10] Neprina V. I. Neolit of the patching-edge ceramics in Ukraine [Neolit yamochno-grebenchatoi keramiki na
Ukraine], Kiev, Naukova Dumka, 1976, 151 p.
[11] Raushenbakh V. M. Neolytic parking of Upper Klyazma [Neoliticheskie stoyanki Verkhnei Klyaz’my] // Ar-
chaeological collection. Works GIM. Release of XXII [Arkheologicheskii sbornik. Trudy GIM. Vyp. XXII].
Moscow, Goskultprosvetizdat, 1953, pp. 7–18.
[12] Raushenbakh V. M. Tribes of lyalovsky culture [Plemena l’yalovskoi kul’tury] // The Oka pool during an
era of a stone and bronze. Works GIM. Release 44 [Okskii bassein v epokhu kamnya i bronzy. Trudy GIM].
Moscow, Soviet Russia [Sovetskaya Rossiya], 1970, pp. 35–78.
[13] Sidorov V. V. Lyalovsky culture in the western part of Volga-Oka Entre Rios [L’yalovskaya kul’tura v zapad-
noi chasti Volgo-Okskogo mezhdurech’ya. Avtoref. dis. … kand. ist. nauk.]. Moscow, 1986, 22 p.
[14] Sidorov V. V. Multilayered parking of the Upper Volga pool Varos and Yazykovo [Mnogosloinye stoyanki Verkh-
nevolzhskogo basseina Varos i Yazykovo] // Multilayered parking of Upper Volga area [Mnogosloinye stoyanki
Verkhnego Povolzh’ya]. Moscow, Russian Academy of Sciences news agency [IA RAN], 1992, pp. 4–113.
[15] Sinyuk A.T. Naseleniye of the basin of Don in the Neolithic era [Naselenie basseina Dona v epokhu neolita]. Vo-
ronezh, Publishing house of the Voronezh university [izdatel’stvo Voronezhskogo universiteta], 1986, 179 p.
[16] Sinyuk A.T., A.Yu. Settlement Lipetsk lake [Poselenie Lipetskoe ozero]. Lipetsk, Lipetsk publishing house
[Lipetskoe izdatel’stvo], 2000, 160 pages, ill.
[17] Urban YU.N. To a question of early neolytic complexes in the Kalinin Volga region [K voprosu o ran-
neneoliticheskikh kompleksakh v Kalininskom Povolzh’e] // Eastern Europe during an era of a stone and
bronze: the collection of articles [Vostochnaya Evropa v epokhu kamnya i bronzy: sb.st.], Moscow, Science
[Nauka]. 1976, pp. 64–70.
[18] Foss M. E. The most ancient history of the North of the European part of the USSR [Drevneishaya istoriya
severa evropeiskoi chasti SSSR] // MIA. 1952, № 29, 280 p.
[19] Tsetlin Yu.B. Periodization of the Neolithic of Upper Volga area [Periodizatsiya neolita Verkhnego
Povolzh’ya]. Moscow, News agency of Academy of Sciences of the USSR [IA AN SSSR], 1991, 195 p.
[20] Tsetlin Yu.B. Neolit of the center of East European Plain: figuration of ceramics and technique of a periodi-
zation of cultures [Neolit tsentra Russkoi ravniny: ornamentatsiya keramiki i metodika periodizatsii kul’tur].
Tula, Griph and K [Grif i K.], 2008, 352 p.
[21] Engovatova A.V. Ancient hunters and fishers of Moscow area. On materials of the multilayered settlement of
an era of a stone and bronze – Voymezhnoye 1 [Drevnie okhotniki i rybolovy Podmoskov’ya. Po materialam
mnogosloinogo poseleniya epokhi kamnya i bronzy – Voymezhnoye 1]. Moscow, Russian Academy of Sci-
ences news agency [IA RAN], 1997, 283 p.
[22] Engovatova of A.V. Hronologiya of the Neolithic era of Volga-Oka Entre Rios [Khronologiya epokhi neolita
Volgo-Okskogo mezhdurech’ya] // Tver archaeological collection. Release 3: the collection of articles [Tver-
skoi arkheologicheskii sbornik. Vyp. 3: sb.st.]. Tver, Tver regional museum of local lore [Tverskoi oblastnoi
kraevedcheskii muzei], 1998, pp. 238–246.
D.A. Bessudnov
aBout tHe defense caPaBility of tHe livonia on tHe eve of tHe initial Period of tHe livonian War
The item of this article is the problem of defense capability of the Livonian lands before and during the initial period
of the Livonian War, which was a turning point in the history of the Russian state. Materials of State Secret Archive
of Prussian heritage in Berlin are used in this paper. The documents in question contain valuable information about
the course and nature of the war as well as the defense organization measures. It is important to note that there
are presented business documents not for everyone, that’s why they are much more objective in comparison with
narrative sources. Furthermore it is worth to note that these materials were not translated into Russian until this
time, and so they are little-known for Russian science. Information obtained from the archives suggests common in
the national historiography concept of the weak defense capability of Order lands in the beginning of the war and
the complete inactivity of Order leaders is not justified. These documents contain information about the complex
defensive measures launched by the Order in the first period of the war, but unexpected ineffectual, because of the
rapidity of the January campaign, the Livonians misconception about the nature of the conflict took place, as well as
the complex system of Livonian army mobilization required a significant amount of time for the implementation.
Key words: Livonian war, Livonia, Russia, Moscowia, Livonian Order, Ivan IV the Terrible.
References:
[1] Arbuzov L.A A short history of Liflyandiya’s history, Estlyandiya and Kurland [Ocherk istorii Liflyandii,
Estlyandii i Kurlyandii]. Saint Petersburg, 1912, 302 p.
[2] Bessudnov D. A. Beginning of the Lebanese war in light of the Lebanese ambassadorial diaries of 1557
[Nachalo Livonskoi voiny v svete livonskikh posol’skikh dnevnikov 1557 g.] // Odissos. Actual problems of his-