Microsoft Word 6-057 a gentler Capitalism Final version June 2006. doc



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to create a context at MTN for the flourishing of black hires.  Charnley’s years in the 



unions in had taught her that control mattered and she had acted on that knowledge  

Very few of the early empowerment companies established in the mid-1990s  

were able to exert the kind of control that resulted in change in corporate practices.  

Whatever the analysis, most observers agree that the NEC and Johnnic did not fall prey to 

as many of the problems others did (see Exhibit 7). Charnley and her company won 

many accolades for their efforts, including numerous BEE awards.

48

  They created real 



change in one of South Africa’s most prominent companies, something few have been 

able to do. Of course, a single company cannot on its own heal the historical inequalities 

in South Africa, but Charnley was determined that MTN would do its part. Like her 

fellow colleagues on the BEE Commission, Charnley’s was a long-term vision. 

Determined, consistent and persistent strategic efforts had brought down apartheid, and 

now the same would surely be required to improve the economic prosperity of the 

formally disenfranchised.    

Key Questions 

 

Charnley’s actions were not without controversy and indeed raise many questions.  



Few would question Charnley’s commitment to a vision of business as a catalyst for 

social change as well as a value-creator for shareholders.  Still, we must ask: who has 

benefited from Charnley’s efforts?  Will the actions of Charnley and her like-minded 

colleagues from the BEE Commission lead to broader more sustainable change in the 

economic prospects of the previously disadvantaged?

49

 



In the MTN Employment Equity Plan

50

, the company establishes its own criteria 



for the success of its Employment Equity/Affirmative Action initiative—equality of 

opportunity that results in improved business performance: 

 

It is important for the organization to understand that Employment 



Equity/Affirmative Action cannot be a vision in itself.  Affirmative action 

is a vehicle, a means towards an end, and that end is Equity.  The ultimate 

vision is that of an organization where employees from whatever 

background will have the opportunity to realize their full potential, thereby 

enhancing the business objectives of the organization.  An Equity vision 

can only be a driving force for change if all stakeholders help define it.

51

 

                                                 



48

 MTN and Johnnic have won multiple awards for BEE including Businessmap’s “AngloAmerican Award” for Top BEE 

Market Performer 2004 and in 2000 Johnnic was 3

rd

 place in Empowerdex’s annual listing of most empowered boards. 



49

 For detailed analyses of inequality and how difficult it has been to address in South Africa see for example, J. May, 



Poverty and Inequality in South Africa:  Meeting the Challenge.  Cape Town:  David Philip Publishers, 2000; J. Seekings and N. 

Nattrass,  Class, Race and Inequality in South Africa.  New Haven:  Yale University Press, 2005; and F. Wilson and M. 

Ramphele, Uprooting Poverty:  The South African Challenge.  New York:  W. W. Norton and Company, 1989. 

50

 MTN also publishes an annual economic and sustainability report to assess both their financial and social 



achievements. 

51

 MTN Group Employment Equity Plan 1998.  Additionally, R. Ely and D. Thomas provide a model of diversity practices 



that optimizes the contributions diversity makes to companies while managing the challenges. See D. Thomas and R. Ely, 

“Making Differences Matter: A New Paradigm for Managing Diversity,” Harvard Business Review, 74(5) (1996): 79-90.  




 

25

Charnley has concluded that she must help MTN find a way to operate in the space where 



ethical behavior meets profitable behavior.  Defining this space, which Lynn Sharpe 

Paine calls the “zone of acceptability,” is a necessary first step in enabling business to act 

as a tool of poverty alleviation.

52

   



As should be clear from Charnley’s example, locating the area where ethical and 

economic soundness overlap and operating within it is delicate work; a “gentler 

capitalism” is hard work.  Did Charnley stray beyond the boundaries?  Many believe 

BEE adds costs to corporations and compromises their competitive advantages.

53

    Even 



Tokyo Sexwale, a leading businessman who served on Robben Island with Nelson 

Mandela has commented on just how expensive his fellow black business colleagues 

have become to hire.  Many of Charnley’s business colleagues believe BEE adds costs to 

corporations and compromises their competitive advantages.

54

  Surely, Charnley did find 



herself making tradeoffs at times—between competing priorities of the short term and 

long term well-being of the company, for instance, when hiring talent. But leadership is 

about making those judgments, weighing costs and benefits.  In assessing the economic 

or ethical soundness of a leader’s decisions, we must consider the impact of his or her 

actions over time.     

The debate about the role of business in South Africa is not only about the ends, 

but also the means of business. One prominent businessperson told us that he believed the 

South African economy would only prosper when black businesspeople unabashedly 

pursued business for what “business was meant to be about, making profits and making 

money.”  In his mind, businesspeople concerned about “ethical soundness” over 

“economic soundness” were preventing the economic growth that would ultimately lead 

to fuller employment and lower rates of poverty in the South African economy.  In 

contrast, another explained to us that he believed he had done more good for his fellow 

South Africans in five years in business than he had in his twenty years in the anti-

apartheid struggle.  It is hard to imagine how the black business community can achieve 

its social agenda unless they continue to engage in honest discourse and critical analysis 

of their actions. 

During the anti-apartheid struggle, Charnley witnessed first-hand the power of 

leaders using ideals to capture the hearts and minds of diverse people, leading them to 

achieve seemingly impossible goals.  This model of action is driving the unfolding story 

of black business leaders in South Africa as they try to inculcate an ethic of equity into 

business in the face of a global economy which operates under a different set of rules, 

maximizing shareholder value. The legacy of South Africa provided the opportunity for a 

reexamination of the appropriate role of business, for during apartheid business acted as 

an oppressor as much as government. It was hard to imagine a new social order that did 

                                                 

52

 L. Paine, Value Shift: Why Companies Must merge Social and Financial Imperatives to Achieve Superior Performance. New 



York: McGraw Hill, 2003, p. 243. 

53

 See for a discussion of the potential costs and benefits of targeting the poor as a market, C.K. Prahalad, The Fortune at 



the Bottom of the Pyramid: Eradicating Poverty Through Profits.  Philadelphia:  Wharton School Publishing, 2005.  Clearly, 

there are profits to be made.  But as Paine’s model suggests, the overlap can be less than perfect between making profits 

and engaging in social responsible behavior.  

54

 See for a discussion of the potential costs and benefits of targeting the poor as a market, C.K. Prahalad, The Fortune at 



the Bottom of the Pyramid: Eradicating Poverty Through Profits.  Philadelphia:  Wharton School Publishing, 2005.  Clearly, 

there are profits to be made.  But as Paine’s model suggests, the overlap can be less than perfect between making profits 

and engaging in socially responsible behavior. 



 

26

not affect how business operated.  The ANC government, understanding that with 



political power, economic power would not necessarily follow, created an enabling 

environment through legislation and regulation.

55

 The country had adopted similar 



policies in the early 1950s, when the Afrikaner-speaking government took control from 

the English-speaking government, and instituted “affirmative action policies” to improve 

the desperate economic conditions of many Afrikaners at that time. Organizations such as 

the BEE Commission defined a vision of what capitalism should be and identified the 

values to which the new generation of business leaders should aspire. Change agents such 

as Charnley accepted responsibility for implementing the vision and institutionalizing it 

in their organizations.

56

  



South Africa’s black business class is in the seemingly impossible situation of 

running profitable businesses while having to justify to society that such success makes a 

meaningful difference in the lives of the poor and oppressed.  It is an uncomfortable new 

standard of legitimacy faced by few other businesspeople in the world.  And the risk 

remains that Charnley and her compatriots will turn into a new black oligarchy ruling 

over a democracy of haves and have-nots.  For, even as Charnley has brought the ethics 

adopted from a childhood of poverty and a life of struggle to inform corporate practice

she, and others like her, have grown wealthy and powerful.  This has not gone unnoticed.  

As inequality increases among the black population, the majority at the bottom of the 

pyramid are growing impatient with their more fortunate numbers. The unions and the 

public question the salaries black executives receive who have downsized their 

workforces to meet “market expectations or competitive realities.” Even the cars of the 

former revolutionaries, now wealthy business people, are fodder for public commentary.

57

  



Mamphele Ramphele,

58

 a leading South African moral figure, warns against conflating 



black enrichment with black empowerment. She writes:  

 

Personal enrichment should not be confused with black 



empowerment– one cannot be fabulously rich on behalf of others.  An 

assertion to the contrary would be taking collective identity politics too 

far.  The burden of proof falls on those asserting that their ownership of 

the means of production is part of black empowerment.  In what way, for 

example, do black-owned enterprises differ from others in their 

management of employees, their investment in personal development of 

                                                 

55

 Not surprisingly, governmental policies and practices with regard to BEE have evolved over time in the face of, among 



other things high levels of unemployment and poverty on the one hand and relatively low levels of foreign direct 

investment on the other.  

56

 

For a discussion of how to develop leaders of moral courage and capability see for example



L. Hill, “Exercising Moral Courage:  

A Developmental Agenda,” in D. Rhode (editor), Leadership: The Theory and Practice of Power, Judgment, and Policy.  San 

Francisco:  Jossey-Bass,2006, p. 267-289.

 

57

 Media coverage of Mercedes and other luxury vehicles ownership among the black business elite has been extensive.  



These leaders are highly visible and their actions, rightly or wrongly, take on symbolic significance for the broader 

population. Generally, the black business elite attempts to downplay coverage of luxury item ownership. For example, 

see “The metioric rise of South Africa’s black middle class” from the April 2, 1999 edition of Mail & Guardian

58

 



Dr. Mamphele Ramphele was an activist in the Black Consciousness Movement.  A physician, she became the Vice-Chancellor of 

the University of Cape Town, becoming the first black women to hold this position at a South African university.  She also served as 

Managing Director of the World Bank.  This quote is from M. Ramphele, The Affirmative Action Book: Towards an Equity 

Environment.  Cape Town: Idasa’s Information Centre, 1995, p. 13.

 



 

27

staff, and how enabling is the institutional culture of such 



establishments?” 

The story of emerging the black business leadership in South Africa encourages 

us to question our assumptions about business and capitalism.  As corporations grow in 

size and influence, public pressure grows for business leaders to consider the impact of 

their actions on pressing societal concerns.

59

 What role could and should business play in 



ameliorating poverty and addressing inequality?  For Charnley’s generation, the crucible 

of apartheid has prepared them to engage some of the most intractable ethical challenges 

of our times.  

                                                 

59

 See for example, J. Elkington, Cannibals with Forks:  The Triple Bottom Line of 21



st 

Century Business.  Gabriola Island BC, 

Canada:  New Society Publishers, 1998; J.D. Sachs, The End of Poverty: Economic Possibilities for Our Time. New York: The 

Penguin Press, 2005; and N. Tichy, A. McGill, and L. St. Clair (editors), Corporate Global Citizenship: Doing Business in the 

Public Eye.  San Francisco:  The New Lexington Press, 1997. 



 

28

Exhibit 1  Shares of Households Living in Poverty, 1991 (%)

60

 

 

Racial Group  Percentage 

African 67% 

White 7% 

Colored 38% 

Asian 18% 

Overall 49% 

 

Source:  Whiteford and McGrath (1999), compiled by Carolyn Jenkins and Lynne Thomas, “The Changing 



Nature of Inequality in South Africa,” UNU World Institute for Development Economics Research

Working Papers No. 203, October 2000. 



Exhibit 2 Irene Charnley Photograph 

 

 



 

 

                                                 

60

 Poverty is defined here using the Minimum Living Level (MLL) for urban African household, which is calculated by 



the Bureau of Market Research.  Some scholars believe the MLL is set too high, but even when the standard is set to half 

of the MLL, 25% of South Africa’s population is still living in poverty. 




 

29

Exhibit 3 MTN Income Statement 



 

 

Year Ended March 31, 1999  



(Rand in millions) 

Year Ended March 31, 2000  

(Rand in millions) 

Revenue 4,453.3  5929 

EBITDA (Rand in millions)  1170 

2014 


Attributable Earnings (Rand 

in millions) 

363 813 

 

Source: 



Johnnic Telecommunications Annual Report, 2000. 

 

Exhibit 4 South African Demographics, 1996 

 

Racial Group 



Population Percentage 

African 76.7% 

White 10.9% 

Colored 8.9% 

Asian 2.6% 

Other 0.9% 

 

Source: 


EIU Country Profile, 2001. 


 

30

Exhibit 5 Vodafone & MTN Sales & Net Income 2000-2003 



Vodafone & MTN Sales & Net Income

2000-2003

0

50

100

150

200

250

300

350

2000

2001

2002

2003

Sa

le

s

 (

U

S$

 m

il

.)

-50

0

50

100

150

200

250

300

350

400

N

e



In

co

m

e

 (

U

S

$

 m

il.)

Sales MTM

Sales Vodafone

Net Incom e MTM

Net Incom e Vodafone

 

Source: Compustat. 



 


 

31 


 

Exhibit 6 A Comparison of Stock Market Performance 

Relative Stock M arket Performance (%) of Select Telecommunications Companies

1.16


21.16

41.16


61.16

81.16


101.16

121.16


141.16

161.16


181.16

China Unicom Ltd. (SEHK:762) - Common Stock

Mobistar SA (ENXTBR:MOBB) - Common Stock

MTN Group Ltd. (JSE:MTN) - Common Stock

Nextel Partners Inc. (NasdaqNM:NXTP) - Common Stock

S&P 500 Index (^SPX) - Index

Vodafone Group plc (LSE:VOD) - Common Stock

 

Source: Compustat. 




 

32 


Exhibit 7 Total Value of Deals Made under the Black Economic Empowerment Program since 1996, in billions of dollars 

0

2



4

6

8



10

1996-98


1999

2000


2001

2002


2003

2004


 

Note: 


Converted from South African rand at current rate. 

Source: BusinessMap, 



in 

The Wall Street Journal, Vol. CCXLVI, No. 108, Friday, November 18, 2005. 

 

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