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was to protect the NUM’s investment, in large measure made up of mineworkers’
pensions, in Johnnic. Along with her mentor, Cyril Ramaphosa who was the chairperson
of the board, Charnley found herself sitting on the same side of the table as management.
Charnley was familiar with some of her fellow board members. For example, she knew
Anglo American’s Head of Corporate Affairs, Clem Sunter, from the Vaalreefs Disaster
Trust. One hundred and fourteen men had died in a terrible mining incident in 1995 and
Charnley had been one of the NUM negotiators to secure the welfare of the widows and
their children.
Gaining Control
During her tenure at Johnnic, Charnley played a key role in transforming the
passive holding company into an active corporate center with lucrative interests in media
and telecommunications. From her first meetings on the Johnnic board, Charnley grew
increasingly concerned about what she saw as a Johnnic’s lack of strategic direction and
limited involvement with its investments:
The way boards were often run –they were all friends, and had a
cozy relationship, but I could never understand what Johnnic was really
doing. I would ask, “What’s your strategy? How does that budget link to
that strategy?” But I was never answered. With BEE I had been asked to
sit on the boards of many important companies. But having an
empowerment presence on a board does little good for black South
Africans. You don’t have much influence on strategy, hiring practices, or
company culture.
Charnley decided that if she wanted to have impact, she needed to focus her efforts. To
the surprise of many of her peers, she resigned from the boards of most of the union
retirement funds on which she sat and concentrated her efforts on Johnnic. In August
1997, she was appointed by Ramaphosa and the NEC as an executive in charge of
strategy and new business development. She hoped that, as a member of executive
management, she would be in a position to protect the NUM’s investment by helping the
company develop and execute a robust strategic plan. Charnley observed:
When I joined Johnnic, the first black person and the first women,
they expected me to occupy an office, attend board meetings, and just be
happy because I got a good paycheck. But, in our society, there was no
way I was going to do that because you just don’t earn money if you don’t
deliver. It’s unethical. We were the first generation of black people who
had been successful. It was important for us to ensure that while we were
forming a black middle class, we still had a social conscience. I knew that
I was in Johnnic for a purpose.
One of Charnley’s first tasks was to recruit a new financial director to replace the
incumbent director who was taking early retirement. Determined to find a black
candidate, Charnley consulted with friends and colleagues. Many were not optimistic for
Charnley since only 5% of all the chartered accountants (CA) in South Africa were black.
15
Ever persistent, Charnley learned of Jacob Modise, a 31 year old, black CA working at
Eskom—South Africa’s energy parastatal. Many board members were unenthusiastic
about his youth and relative inexperience given the challenges facing the company.
However, Charnley insisted that Modise was the right person for the job, arguing,
“There’s no black person who will have all the experience because we never had the
opportunity before. Look what he has accomplished at Eskom. We must give him a
chance.” Charnley persisted and convinced first Ramaphosa, her mentor, then the rest of
the board. Hiring Modise was not simply moving a coveted black professional from one
company to another; it was offering an opportunity for professional development to a
young black professional who had shown promise.
Over time, Charnley transitioned from her position as a non-executive board
member to an
executive in charge of strategy and new business development. Her
biggest move was divesting profitable, but mature assets, to purchase telecommunications
firm MTN. By January 1999, Johnnic effectively controlled just under fifty percent of
MTN making it the majority shareholder. Given Johnnic’s significant stake in MTN, the
Johnnic board decided that Charnley would assume a new position, executive director of
telecommunications charged with ensuring the health of MTN. But before Charnley
moved into her new role, she had a personal matter to which she had to attend. Charnley
went on maternity leave in February to have her third child. A white co-worker
recounted an exchange the two had at the time, which she felt epitomized the dramatic
career transition Charnley had made in her short time at Johnnic:
I asked her, “Irene how long are you going to be gone?” And she
said, “Oh you know, maybe six weeks, maybe a bit less.” Having recently
had my third child as well, I said, “Irene, that’s not very sensible.” She
said, “Maybe so, but my real concern is that the labor movement doesn’t
hear what I am doing. I’m the one who negotiated six months statutory
leave out there in the market. And here I am taking only six weeks.”
The Transformation of MTN
MTN was founded in 1992 by two white South African entrepreneurs. From the
moment the first cellular network went live in 1994, South Africans eagerly adopted the
new technology. Initial projections estimated a subscriber base of 225,000 after five
years; MTN alone had 2.5 million subscribers after that time period. By the time Johnnic
consolidated its position as the majority shareholder in January 1999, MTN was a
company at a cross-roads. While its revenues continued to grow, the sustainability of its
strategy was in question. MTN’s core market, which consisted mainly of white
consumers and businesses, was almost saturated. The company had begun to pursue
alternative avenues of growth including international expansion. In addition, like many
high-growth entrepreneurial ventures, the company’s structures, systems and processes
were in need of rationalization and upgrading.