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4
Get students to complete the exercise. Revise ordinal 
numbers (1st, 2nd, 3rd, etc.) if necessary.
Class bonus
Use pictures or real items, e.g. 
mug, vase, CD-ROM, pair of 
earrings, teddy bear, pair of sunglasses
, and get students to 
work out the department and fl oor.
Students can work with two or three different partners in order to 
get more practise in identifying departments and fl oors.
5
Students can do this exercise in pairs. They can also ask and 
answer the questions, and act out a role play between a 
customer and a sales assistant in the shop. If they work with a 
partner to fi nd the answers in the store guide, then they can 
work with a different partner to do the role play.
Focus on … spelling
Ask students to circle the correct spellings. You can write a few 
other words on the board so that fast fi nishers can check their 
spellings while other students are still working. For example, you 
can write 
sutcase, earings, toylets
, 
repear
.
PHOTOCOPIABLE
 
© Cambridge University Press 2008
More activities
Ask students to choose an item that they would like to buy 
– either an everyday item or something special for a present. 
They ask other students which place they would recommend 
them to go to in order to fi nd the item. For example, 
Where 
will I fi nd / get a computer handbook?
B
What does that sign say?
1
Look at the example with the class. Make sure students 
understand the meaning of 
try on
. Explain that we 
put on
clothes 
when we get dressed, but we 
try on
clothes if we are thinking 
about buying them. We 
try on
clothes to make sure they 
fi t
. Ask 
students to complete the exercise. Check answers.
2
Ask students if they have seen 
tax-free shopping
signs in 
their country. Where did they see them? Ask students what 
other things can be 
out of order
, e.g. 
toilets, telephones
. Ask 
students to complete the exercise. Check answers.
3
Make sure students understand the meaning of 
cheques
and 
credit cards.
Point out that 
Mind your head
is something 
you say when telling someone to be careful in a dangerous 
situation. Ask students to complete the exercise. Check 
answers.