018 dos standard Tender of Service (stos)


SECTION 5: PACKAGING AND MARKING



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SECTION 5: PACKAGING AND MARKING



ITEM 5-1 PREPARATION OF OWNER AND PACKER PACKED BAGGAGE (UAB) FOR SHIPMENT


  1. All articles shall be packed into a shipping container of suitable capacity, so all usable space is occupied, which will insure a shipment of the least tare weight and smallest cubic measurement compatible with safe transportation to destination without damage to container or contents.




  1. All cartons, boxes, wrapping, and cushioning materials and shipping containers used by the Packer in the performance of services under this Tender shall be new, clean, dry, and free from any substance injurious to the article to be packed.




  1. All shipping containers provided by the Packer(s) for the protection of baggage shall be Tri-wall fiberboard boxes with minimum 900-pound test burst strength. Each piece or Tri-wall container must not exceed 200 lbs. Multiple pieces cannot be shrink-wrapped or palletized. No wood shall be used with air shipments because of the additional weight involved.




  1. The maximum weight of any packed container shall not exceed 68.0 Kilograms gross weight (200 lbs.) without prior approval of the authorizing GSO Shipping. Tri-walls MAY NOT EXCEED 15 CUBES. Charges related to moving any additional volume over the 15 cubes will be charged back to the packer. There is one exception to this requirement - baby cribs can be shipped as UAB.  Baby cribs are authorized to be shipped in Tri-walls (air freight cartons) larger than 15 cubes.  This policy does not include a small child’s bed, only baby cribs. The Logistical specialist who created the shipment should be notified when shipping baby cribs in UAB exceeding the 15 cubes requirement. No repacks will take place without employee/Government representative present or special permission granted by GSO shipping.




  1. All packed baggage must be completely wrapped in a reinforced asphalt-kraft waterproof material prior to banding.




  1. Metal tension strapping of a minimum width of 1.905 CM (3/4 IN) must be used for banding trunks, footlockers and wooden cases. Only glass filament tape shall be used for banding suitcases or other soft containers.




All banding of baggage shall be a minimum of three (3) straps to each piece, one (1) lengthwise and two (2) around the girth. After wrapping and banding, each piece of baggage must be stenciled according to the instructions received from the authorizing GSO Shipping. The gross weight in metric with the English equivalents in parenthesis of each and the serialized number (i.e. 1 of 1; 1 of 4; 2 of 4; 3 of 4; etc.) must also be stenciled on the outside of each piece of baggage. UAB Tri-walls MAY NOT BE PLACED ON SKIDS/PALLETS.

ITEM 5-2 REQUIREMENTS FOR PACKING OF HOUSEHOLD (HHE) AND PERSONAL EFFECTS AND PRIVATELY OWNED VEHICLES /MOTORCYCLES (POV)
The Packer(s) agrees to provide all packing, both for export and storage, and all related services in accordance with the requirements cited herein. Effects export packed shall be stowed into a container of suitable capacity, so that all usable space is occupied, to insure a shipment of the least tare weight and smallest cubic measurement that is compatible to safe transportation to destination without damage to container or contents. Any overflow must be stowed into a container of proper size -- constructing one if necessary -- conforming to the USG container specifications (Sections 5-3 and 5-4).
NOTE: The use of 'stretch wrap' Ultra Violet Inhibitor (UVI clear plastic type wrap) is prohibited as a cushioning wrap or covering for items to be exported or stored. Also, cloth pads that bleed onto fabric or furniture finish shall not be used.


  1. All pieces or articles of marble OVER 25.4CM X 25.4CM X 50.8CM (10IN X 10IN X 20IN) and glass tables/table tops must be properly padded and packed separately in mirror cartons as required for safe transport. The use of special wood crating containers should be considered only when there are no other safe methods of transportation. Crating of any other item(s) must be approved by the Tender Administrator or his representative (See attachment 9-4 – Special Crating Request) and can be emailed to: Maputostateshipping@state.gov.




  1. Plasma TVs must be boxed in original packing boxes or in specially designed triple wall construction cartons with two types of foam for maximum protection for the sides as well as the screen. Cartons should be labeled “ship upright or this way up”.




  1. All crating of any other item(s) must be approved by the Tender Administrator or their representative and may require a photo of the item to determine approval.




  1. Grandfather/Grandmother clocks must be properly padded and packed separately into Grandfather clock cartons. Chandeliers must be properly padded and packed separately into cartons designed for this item.




  1. Sofas will be packed in sofa cartons. Sofas will not be packed in crates standing on their arms for export and storage shipments.




  1. All mirrors, paintings, flat glass, framed pictures, and similar articles exceeding 35.56 centimeters (14 IN) by 45.72 CM (18 IN) must be wrapped in protective paper pads, sealed with pressure sensitive tape, and properly padded. The article must then be placed in a mirror type carton that has inserts to support the article. Only one article shall be placed in each mirror type carton.




  1. Note: All protective pads must consist of an outside layer that is of a heavier weight than standard pad, an interior cushioning layer and an inside layer made of a smooth, non-scratch material.




  1. All rugs and carpets shall be moth flaked, rolled, and wrapped in kraft paper, without folding, at the residence. Rugs which are 2.75 meters by 3.65 meters (9 FT X 12 FT) or larger must be identified on the inventory by color and size.




  1. Clothing and blankets shall be neatly folded and packed in a suitable container properly lined with clean, new newsprint between every five (5) garments. Employees can choose either flat or hanging wardrobe boxes for HHE shipments, except where hanging wardrobe boxes will not fit into the lift van required for their shipment.




  1. All shipping marks must be stenciled directly on the surface of the lift vans. Under no circumstances would the employee’s social security number be stenciled on the outside of the lift van.




  1. When Cellulosic or Polyethylene cushioning material is used for the protection of the effects it must be a minimum of 3/8 of an inch thick and must be perforated to prevent moisture from being trapped inside the wrapping.




  1. All cartons, wrapping and cushioning material must be new and clean, and must conform to the minimum specifications contained herein.




  1. The flaps of both ends of each carton shall be properly sealed with at least three (3) pieces of pressure sensitive tape at least 5.08 centimeters (2 IN) wide so that all edges and the portions of the flap which meet are completely sealed.




  1. If the Packer chooses, “Dolphin Foam” may be utilized for wrapping instead of the materials listed above.




  1. During completion of the stowing of the effects into shipping containers, the Packer shall prepare a packing list (Bingo cards) itemizing the contents of each lift van. A copy of this packing list shall be sent by the Packer to Maputostateshipping@state.gov or the responsible shipping office who provided instruction,




  1. If the packing company finds that it is necessary to utilize special packing materials for proper protection of items during shipment (i.e., Bubble wrap, crating, special cartons etc.), they must request authorization prior to services being performed from GSO Shipping. The request for authorization must include the shipper’s name, Shipment number, item, special service, and cost. The request (See attachment ITEM 9-4 Special Crating Request) can be emailed to: Maputostateshipping@state.gov or to the responsible shipping office who provided the shipping instruction.




  1. Professional books, papers and equipment from U.S. Embassy or U.S. Consulates must be packed on a pre-approved time and date. The packers and vehicles must be cleared with RSO at the post prior to packing of the effects.




  1. Articles of extraordinary value. Packing shall be performed only in the presence of the client and the relevant forms should be completed by the client prior to the move. For the packing of U.S. Government articles of extraordinary value the GTM shall provide specific instructions to the TSP.




  1. Should the client wish to ship wine or alcoholic beverages to the U.S. it may not be shipped in UAB and should be shipped and packed separately within the HHE shipment on its own bill of lading. The weight of the shipment will be deducted from the total net weight of the household effects allowance. All packing and shipping charges shall be paid by the USG provided that the net weight remains within the authorized allowance. The client shall ensure to complete all the relevant paperwork to import wine into the U.S. prior to the shipping of the shipment. For the shipment of wine and alcohol to other destinations, the Logistical specialist shall obtain authorization from the gaining post prior to the HHE pack out and advise the TSP of shipping instructions by e mail.




  1. The USG shall issue a BOL for the shipment of a motor vehicle (POV) or motor cycle (MC) (if motorcycle is shipped separately from HHE weight allowance). POV or MC shall be delivered to the TSP depot by the owner at an agreed date and time. Upon receipt of the POV or MC the TSP shall be responsible for the following requirements

  • A condition report compiled by the TSP in the presence of the owner, their agent or the driver providing the drive away service, indicating all scratches ,dents, chips hairlines cracks, broken exterior and interior parts, tools and equipment within the vehicles for the vehicle only. Upon completion of the condition report, the report must be signed by the TSP and the person delivering the POV / MC. The original copy of the condition report shall be retained by the TSP for enclosure with shipping documentation. The second copy shall be provided to the owner of the POV/MC. The third copy shall be retained by the TSP and the 4th copy sent to the GTM.

  • The TSP shall remove the tags and license sticker from the POV/MC and return them immediately to the GTM. The TSP shall institute the necessary security measure to insure the diplomatic tags are not unlawfully applied by any party while in the TSP possession.

  • While in storage each POV/MC shall be stored in the TSP warehouse preventing it from being subject to direct sunlight, inclement weather and excessive dust.

  • All POV/MC stored in the custody of the TSP shall be covered with dust covers for the duration of the storage term.

  • The contractor shall disconnect the battery of the POV/MC placed within the TSP warehouse for long term storage, so as to prevent the battery from discharging and causing damage thereto. Damage occurring to batteries as a result of the TSP negligence, shall result in a claim against the TSP for replacement.

  • In order to prepare the POV/MC for shipment the TSP shall ensure that each vehicle is clean inside and out, free from loose items that can be pilfered, with the exception of the vehicle tools and spare tire.

  • Excess petrol/diesel shall be drained from the vehicle in accordance with carrier specifications.

  • All POV/MC shall be shipped in steel containers. Containers shall be stuffed at TSP depot. POV shall be braced and lashed securely inside the containers prior to shipment to prevent POV from moving or shifting during transit. POV should not be shipped with HHE shipment.

  • Dispatch and shipping documentation should be forwarded to GTM for review.

  • It shall be the responsibility of the TSP to prepare a separate inventory List signed by the client and his agent listing all damaged items noted prior to packing.



ITEM 5-3 TYPE OF CONSTRUCTION OF SURFACE CONTAINERS
Instructions for Lift Vans to be used for Shipment of Household Effects

Lift Vans used for a surface shipment of household effects must be either new wooden or USG approved used lift vans, soundly constructed of non-coniferous wood or plywood (Unless other materials are required to meet destination requirements), and be approved by the GSO Shipping before use. The outside dimensions of any container/lift van shall not exceed 119 CM (47 IN) in length 220 CM (87 IN) in width and 220 centimeters (87 IN) in height. The thickness of the plywood must be at least 3/8IN thick. Any special requests for unusual size lift vans shall be specifically stated in the written authorization.



All wood/plywood lift vans must meet ISPM 15 (USDA/APHIS) requirements to be heat treated and bear the IPPC stamp.  All lift vans must be either new wooden or USG approved used lift vans and a caulking compound shall be used when panels are assembled (not after) to ensure watertight joints. 
Lining and Banding of All Shipping Lift Vans



      1. The interior of all lift vans shall be lined with polyethylene with minimum thickness of .004 IN. Lining must be applied in such a manner that it is free from holes or tears and laps occur only where the ceiling liner meets the side and end liners. The floor of the lift van must be lined with similar waterproof material. Any other type of waterproof material barrier must have prior approval of the GSO Shipping before use.



      1. Steel tension banding shall be applied tightly and securely to all wooden and plywood lift vans after loading and sealing. On lift vans 1.36 cubic meters (48 cubic feet) or less, steel tension banding of a minimum size of 1.905 CM (3/4 IN) in width by .0889 CM thick (.035 IN) may be used. On lift vans over forty-eight (48) cubic feet steel tension strapping of a minimum size of 3.149 CM (1 1/4 IN) in width by .0889 CM (.035 IN) thick shall be used.



      1. Lift Vans 1.36 cubic meters (48 cubic feet) or less, shall be banded by a minimum of two steel bands perpendicular to the base positioned about one-fourth (1/4) the distance from each end of the lift vans. Two additional tension bands shall be applied girth-wise, parallel to the base, around the four sides of the lift vans, one band positioned approximately one-fourth (1/4) the distance from the top. Wood cleats, tie blocks, or braces are to be used under tension banding when necessary to insure stability or to bridge unsupported spans.

ITEM 5-4 TYPE OF CONSTRUCTION OF AIR (TRI-WALL) CONTAINER

Preparation of Unaccompanied Air Baggage (UAB) for Shipment



  1. All articles shall be packed into a Tri-wall container of suitable capacity so all useable space is occupied, which will insure a shipment of the least tare weight and smallest cubic measurement compatible with safe transportation to destination without damage to Tri-wall container or contents.



  1. All cartons, boxes, wrapping and cushioning materials, and Tri-wall containers used by the TSP in the performance of services under this TOS shall be new, clean, dry, and free from any substance injurious to the article to be packed and contain no wooden skids.



  1. All Tri-wall containers provided by the contractor(s) for the protection of baggage shall be Tri-wall fiberboard boxes 5, 10 or 15 cubes (inside measurement) with minimum 900-pound test burst strength. The box is made of FOUR LINERS / THREE FLUTES as: liner1 /flute/liner 2/flute /liner 3/flute /liner 4. The thickness of the box is ½ IN.




  1. The maximum weight of any packed container other than Tri-wall shall not exceed 90.72 KG gross weight (200 LBS) without prior approval of the authorizing GSO Shipping.




  1. All packed baggage must be completely wrapped in a reinforced Kraft-asphalt-Kraft waterproof material prior to banding.




  1. Metal tension strapping of a minimum width of 1.905 centimeters (3/4 IN) must be used for banding trunks, footlockers and wooden cases. Only glass filament tape shall be used for banding suitcases or other soft containers.




  1. All banding of baggage shall be a minimum of three (3) straps to each piece, one (1) lengthwise and two (2) around the girth. After wrapping and banding, each piece of baggage must be stenciled according to the instructions received from the authorizing GSO Shipping.


ITEM 5-5 BASIS OF WEIGHT


  1. General

Unless otherwise provided in the Tender, the basis of weight for the assessment of charges for services performed hereunder shall be net weight. Net weight consists of the weight of actual effects plus the cartons, boxes, crates, fiber drums, and other lightweight packing materials normally supplied in advance to facilitate preliminary packing at residence. It shall not include the weight of outside shipping Lift vans or Container, padding and bracing materials, or any other materials necessary to stow preliminary packed effects into lift vans.


For Unaccompanied Air Baggage (UAB) the basis of weight for the assessment of charges for services performed hereunder shall be gross weight. Gross weight consists of shipped items, all packing, and outside Tri-wall container.
All scale weights shall be supported by certificates or weight tickets bearing (Gross Weight/Dimensions/Total Cube) the date and name/signature of the weigh master or official responsible for the weighing, and the name/shipment number of the owner of the effects.  These certificates or weight tickets shall be subject to Bi-annual inspection by representatives of the U.S. Embassy. All scale weights will be subject to verification by the U.S. Embassy which may require re-weighing in the presence of its representatives at no expense to the USG. The Company shall be held responsible for all costs associated with additional services resulting from reporting incorrect shipment weights/dimensions.



  1. Schedule of HHE and days allowed for packing

Following is the schedule of allowed days for each respective weight break for effects to be packed (And picked up for Domestic Shipments).

0 – 2,500 LBS 1 Day

2,501 – 5,000 LBS 2 Days

5,001 – 10,000 LBS 3 Days

10,001 - 18,000 LBS 4 Days

These parameters are set to accommodate the computer system used for allocating shipments. If the pre-pack survey indicates that additional days are necessary, the Packer may contact the Tender Administrator: Henriqueta Naueia Telephone: 21355459


  1. Determination of Weight

    1. The net weight of household and personal effects and/or consumables to be prepared for shipment or storage shall be determined by scale weights, ascertained by one of the following methods:




      1. Weighing of Loose Effects:

Loose effects must be weighed by a certified weigh master on a government inspected and approved scale. The term "government inspected scale" means any scale that is inspected and approved periodically for accuracy by appropriate local U.S. Embassy or U.S. Consulate authority.




    1. Weighing of Empty and Packed Lift vans:

Lift Vans should be weighed when empty to establish the tare weight of each container. Upon completion of packing of effects into the lift vans, the loaded lift vans shall be individually weighed on the same inspected scale to determine the gross weight of each. This weight shall be stenciled on the outside of each lift van immediately after weighing. The difference between the tare weight and the gross weight of each lift van shall be the net weight. Copies of the scale weight tickets obtained for each individual lift van shall be properly certified by the person ascertaining such weights and shall be identified by the lift van number, date, and name of the owner of the effects.


    1. Weight Tickets: A copy of each certified weight ticket shall be attached to the voucher submitted to the U.S. Embassy, Maputo giving instruction for payment.




  1. The gross weight of Unaccompanied Air Baggage to be prepared for shipment or storage shall be determined by scale weights, ascertained by the following methods:



  1. Certification and Verification of Weights

All scale weights shall be supported by certified certificates or weight tickets bearing:



  1. Date

  2. Name of the weigh master or official responsible for the weighing (with a signature),

  3. Location of scale,

  4. Identify, net and gross weight,

  5. Name of the TSP, shipment number, and

  6. Name of the owner of the effects.

These certificates or weight tickets shall be subject to Bi-annual inspection by representatives of the U.S. Embassy. All scale weights will be subject to verification by the U.S. Embassy which may require re-weighing in the presence of its representatives at no expense to the USG. The Company shall be held responsible for all costs associated with additional services resulting from reporting incorrect shipment weights/dimensions.


ITEM 5-6 RESPONSIBILITIES FOR SHIPMENT DOCUMENTATION AND DELIVERY
The Packer shall utilize express mail services or a digital scanner for the delivery of packing lists and weight and cube sheets to the appropriate GSO Shipping. Upon receipt of the packing list, the GSO Shipping shall furnish to the Packer the necessary shipping documents. In those instances where a U.S. Government Bill of Lading (BOL) or other shipping document is furnished for movement of the shipment, the BOL or other shipping document shall be tendered by the Packer to the TSP specified to transport the shipment to the port of embarkation. It shall be the responsibility of the Packer to contact the TSP in sufficient time to load the shipment on the vehicle of the TSP for delivery to the pier by the delivery date designated in the shipping data furnished. In those instances when the cited Tender item is inclusive of delivery to a designated destination, it is the responsibility of the Packer to allow sufficient time to have the shipment delivered by the delivery date designated in the shipping documents. It is the Packer’s responsibility to notify GSO Shipping by email if any shipment cannot be delivered to the designated location by the date specified and the reasons therefore. Failure to provide this notice prior to the latest date the shipment is to be delivered to the pier may subject the Packer to a Tender violation.
There are occasions when a BOL or other shipping document shall be attached to the Packer’s Authorization issued for export packing. The specific marks to be placed on the lift van are provided on the Packers Authorization. On the same day that the Packer notifies the GSO Shipping of the completion of export packing services for the household and personal effects and consumables as outlined above, the Packer shall contact the TSP specified on the BOL to pick up the export shipment.
The Packer is required to type the following information on all OBLs or shipping documents in their possession which are tendered to a subsequent handler. A copy of the OBL or shipping document with the dimensional information must be provided to GSO Shipping.


  1. Gross weight, net weight and cubic capacity in metric measure

  2. Dimensions of each piece must be typed in the body of the OBL and shown in inches (English measure). These dimensions should always be in the order of length by width by height [for example, 1 pc @ 17IN x 14IN x 26IN].

  3. No of pieces.



SECTION 6: DELIVERIES OR PERFORMANCE
ITEM 6-1 PERIOD OF PERFORMANCE
This Tender shall be effective for one (1) year from 1 March, 2018 until 28 February, 2019.
ITEM 6-2 TIME OF PERFORMANCE
The time schedules shown below shall be adhered to by the Packer for the completion of the services required under Section 4-1 of this schedule. The completion of services shall not be delayed unless an extension of such period is granted and confirmed in writing by the GSO Shipping prior to the expiration of the time period specified below or unless storage in transit is authorized by the GSO Shipping.

  1. The packing lists and weight certificates shall be completed within two (2) working days after pickup of goods at residence. These two days are exclusive of the packing day. Arrangement for the shipment to be picked up by the TSP must occur within two days.




  1. The packing of effects shall be completed within five (5) working days for 18,000lbs and within three (3) days for 7,200lbs.




  1. The BOL or electronic notification of shipment departing port shall be presented to GSO shipping within five (5) working days of the vessel departing from Maputo. The delivery of incoming shipment’s, shall be completed within two (2) working days from receipt of notification from an authorized representative of GSO Shipping, the owner of the goods or his agent. The delivery and unpacking services at the residence shall be performed on the date and at the time agreed upon between the Packer and the owner of the goods.




  1. All Inbound shipments and release to owner or agent shall be completed within five (5) working days after receipt of notification from any authorized representative of GSO Shipping.

Services required under Section 4-1, Scope of Work above shall not be deemed completed until the GSO Shipping receives from the Packer a notification of completion of services prescribed in Section 6-3, NOTIFICATION OF COMPLETION OF SERVICES.


ITEM 6-3 NOTIFICATION OF COMPLETION SERVICES

Upon completion of the required services for outgoing unaccompanied baggage shipments, the Packer(s) shall notify the GSO Shipping within 48 hours from the date of pack out at residence by email: Maputostateshipping@state.gov and provide the following information:



  1. Ultimate Destination of Shipment

  2. Date of Pickup, Number of Pieces, and Gross Weight of Shipment

  3. House Airway Bill Number (Master AWB# if known)

  4. Name and Number of shipment




  1. A U.S. Government Bill of Lading (BOL) will be issued for each international shipment by the authorizing Contracting Officer (CO). A BOL will be issued for domestic shipments and shall be treated as a BOL. The BOL will be (1) Forwarded by the authorizing GSO shipping directly to the TSP specified to transport the shipment, or (2) Forwarded to the Packer to be surrendered to the TSP or its agent when the shipment is picked up at the Packer’s premises, or (3) Forwarded to the Packer to be surrendered to the TSP or its agent when the shipment is picked up by the TSP or his agent. The Packer(s) shall obtain a proper receipt from the TSP or its agent at the time the baggage is picked up from the TSP.




  1. The Daily Notice of Availability for Shipment by Packer(s) constitutes notification of completion of export packing services for household and personal effects. Such notification must be confirmed within Two (2) working day by the submission of two (2) copies of the packing list by the Packer to the GSO Shipping as designated on the Packer’s Authorization. The packing list should include the following information:




  1. Name of Employee and Agency Affiliation

  2. Government Agency Packing Authorization Number

  3. Ultimate Destination of Shipment

  4. One Copy of the Export details

  5. Itemization of the contents of each shipping lift van by inventory number

  6. Net, Tare, and Gross Weight, as well as cubic measurement of each shipping lift van and of total shipment

These weights and/or measurements should be in metric with the English equivalents in parenthesis.


Upon receipt of the packing list, the GSO Shipping will furnish to the Packer the necessary shipping documents. In those instances when a BOL is furnished for movement of the shipment, the BOL will be tendered to the TSP specified to transport the shipment to the port of embarkation.
There are occasions when a U.S. Government Bill of Lading (BOL) will be attached to the Packer’s Authorization issued for export packing; the specific marks to be placed on the lift-van are provided on the Packers Authorization. On the same day that the Packer notifies GSO shipping of the completion of export packing services for the household and personal effects and consumables as outlined above.
Delivery of private owned vehicles (POV), motor cycles (MC) and Government owned vehicles (GOV). Upon receipt of POV, MC, and GOV, the TSP shall compile a condition report bearing the signatures of the TSP and owner or representative of the vehicle. Damage and mechanical faults discovered by the TSP shall immediately be reported to the GTM. No replacement parts or mechanical work shall be undertaken by the TSP. The TSP shall take photographs of the vehicle of any visible damage. Any additional instruction will be provided by post with regard to collection and delivery of the vehicle.
ITEM 6-4 PAYMENT FOR SERVICES
The Packer(s) shall be paid upon proper completion of authorized services and submission of documents required under the TOS. Payment under this TOS will be limited to actual services authorized and performed. Billing prior to completion of services is strictly prohibited.
ITEM 6-5 PRE-MOVE SURVEY
The Packer(s) shall, in connection with services in this tender, make an on-site pre-move survey of the items to be shipped to determine the approximate net and/or gross weight, as appropriate to shipment type, of each category. The survey must list the major items of furniture, appliances and equipment which are to be included in the shipment(s). It must also indicate the number of cartons and crates necessary to properly protect fragile items. A copy of each survey signed and dated by the estimator, which includes the employee’s full name, the total estimated net weight of the export (Surface) shipment, and/or gross weight of the UAB (air) shipment must be given to the owner immediately upon completion of the pre-move survey. A telephonic pre-move survey may only be authorized in writing by the Contracting Officer Representative. A pre-move survey shall not exceed more than ten percent (10%) of weight, either high or low. The U.S. Embassy or U.S. Consulate expects service providers to closely adhere to the USG policies and procedures. Failure to follow these policies and procedures will result in violations as stated in Section 6 [See ITEM 6-6 – Violations/Suspension].

A copy of the pre-move survey must be provided to the employee. This is when the packer should determine the need for any special crating, packing, shuttles, etc.


ITEM 6-6 VIOLATIONS/SUSPENSION
The USG reserves the right not to order any services if critical violation notices are issued against any single Packer. Rebuttals will only be authorized after the first notice and prior to the issuance of the second notice. Continuation of the problem may cause the Packers services to be terminated for the tender period. The Packer shall notify the Tender Administrator in writing of the jobs already on the books and shall perform those jobs. No new jobs will be assigned or given until the Tender Administrator determines that the deficiencies or system problems are cured.
Violation of any performance requirements in this TOS may result in the following:
1st Violation – 30 day suspension
2nd Violation - 60 day suspension
3rd Violation - Removal from the Tender of Service for the remainder of the Tender period

SECTION 7: BILLING AND PAYMENT


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