Salzburg, Austria September 3rd, 2012

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Salzburg, Austria
September 3rd, 2012

An international network of certified specialists:
COPA-DATA introduces new Partner Program

The COPA-DATA Partner Community is a worldwide network of system integrators, machine builders, general contractors and education and research institutes that are pursuing the objective of achieving excellence in the world of automation together with COPA-DATA. The network, with already more than 50 partners worldwide, now welcomes its first Qualified Partners.

An open exchange of knowledge, skills and experience is the basis of any successful network. A continual exchange of knowledge requires active and direct communication and a common set of guidelines. The new COPA-DATA Partner Community offers these ideal conditions. The network therefore contributes significantly to successfully positioning the automation software zenon in the market and also contributes to improving customer relations on a long-term basis.

Local commitment in an international environment

Customers value quick and reliable on-site support. In the global competition for increased efficiency and production output, partners who provide local contacts play an important role. With the Partner Community, COPA-DATA is increasing the level of quality in the automation industry – by close cooperation and shared commitment with their partners as well as a focus on innovation and continuously expanding expertise.

Three levels of membership

The Partner Community offers three levels of membership, based on mutual commitment and the scope of performance: Registered Partner, Qualified Partner and Expert Partner. All new members start as a Registered Partner. As a partner develops expertise through training, and their know-how and market share increases, their business relationship with COPA-DATA matures commensurably. In this way, the next level of membership, with more opportunities and advantages, becomes accessible.

How partners and customers benefit

The diversity of the COPA-DATA products is reflected in the diversity of partners and the numerous benefits that the partners can take advantage of, depending on their level and their requirements. “Whereas one partner company concentrates on sales activities and wants to gain new contacts, for example, another might mostly work together with us in the area of marketing,” explains Lisette Fagerstedt, COPA-DATA Partner Program Manager, “It is important that the partnership is based on both sides being prepared to work together and achieve greater things than they could achieve alone.”

Members of the COPA-DATA Partner Community expect numerous advantages, such as:

  • Personal sales support

  • Technical support

  • Discounts on COPA-DATA training

  • Support for customer-specific workshops

  • Previews of new product versions

  • Partner-specific webinars

  • Joint marketing activities

  • and much more

In turn, zenon end customers benefit from:

  • High quality standards thanks to certification of partner companies

  • Local contacts and international centers of expertise

  • Comprehensive project liaison from concept to go live

  • Quick and reliable support

  • Easy access to information and resources etc.

Growing together – COPA-DATA welcomes its first Qualified Partners

Since the Partner Community was established, existing partnerships around the world have been transferred to the new network step by step. The program is now fully developed and includes partners from all around the world. The community currently has more than 50 Registered Partners and recently gained its first four Qualified Partners. New registrations are added to this each week. Philipp Schmidt, who is in charge of liaising with partners at COPA-DATA GmbH in Germany, adds: “We are happy that the network of our partners has been accepted so well and that the synergies were recognized and exploited so early. We are particularly proud of four partner companies, who have already changed their status in the network from Registered Partner to Qualified Partner.” These companies are Benninger Zell GmbH (, Heitec AG (, MH Datentechnik e.K. ( and neogramm GmbH & Co KG (
"We have had a successful working relationship with COPA-DATA since 1999. The product zenon stands out with its huge scope of functions and services and allows us to efficiently and quickly reach our desired goal and develop tailor-made solutions for our customers", Roland Kraft explains, Marketing Manager at Benninger Zell GmbH, "The cooperation with COPA-DATA distinguishes itself from the beginning through intensive interchange, productivity, trust and integrity. As a Qualified Partner we can live this partnership even more actively."
During the course of the first International Partner Academy on June 1, 2012, the Qualified Partners were presented with a certificate for achieving another building block for their Partner Trophy.
You can find detailed information about the COPA-DATA Partner Community at If you are interested in it, we recommend that you contact your local COPA-DATA sales contact or send a message to


COPA-DATA_Partner_Community.jpg: With its new Partner Community, COPA-DATA introduces a global network to promote customer relations, the sharing of knowledge and the expansion of expertise. The focus is on mutual commitment to excellence in the world of automation.

COPA-DATA is the technological leader for ergonomic and highly-dynamic process solutions. The company, founded in 1987, develops the software zenon for HMI/SCADA, dynamic production reporting and integrated PLC systems at its headquarters in Austria. zenon is sold through the company’s own offices in Europe, North America and Asia, as well as through expert partners and distributors throughout the world. Customers benefit thanks to a decentralized company structure and local support. As an independent company, COPA-DATA can act quickly and flexibly, repeatedly creates new standards in functionality and ease of use and thus sets the trends on the market. Over 80,000 installed systems in more than 50 countries grant companies from the Food & Beverage, Energy & Infrastructure, Automotive and Pharmaceutical industries new scope for efficient automation.

About the COPA-DATA Partner Community

COPA-DATA, an internationally-active software manufacturer, works together consistently with competent and excellently-trained partners. The worldwide network of certified specialist system integrators, machine builders/OEMs and research and educational institutions is committed to outstanding top performance in automation. In an open exchange of knowledge and skills, competence and expertise is built up together and developed further in the fields of product & technology and sales & marketing. Clearly-defined guidelines guarantee fair, long-term partnerships. COPA-DATA partners are committed, depending on their interests and objectives, at one of three different levels of partnership – from Registered Partner through Qualified Partner to Expert Partner – for users around the world, in order to promote productivity and ergonomics in automation projects.

Your contact:

Julia Angerer

Public Relations Manager

Ing. Punzenberger COPA-DATA GmbH

+43 (0)662 43 10 02-211

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