Kross operation Guide



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Troubleshooting
Audio output
111
Can’t turn on the FAVORITES button
□ Could the AUDIO RECORDER SETUP button be on?
No response when you press the STEP SEQ button
□ Is FAVORITES turned on?
The STEP SEQ button is temporarily used to operate the 
step sequencer when FAVORITES is on.
In Combination, or Sequencer mode, you can’t edit the 
value of Timbre/Track parameters such as MIDI Channel or 
Status
□ Some parameters can’t be edited while notes are playing, 
either locally or from MIDI. If the damper pedal is held 
down, or if its calibration is incorrect, notes may be 
sustaining even if they aren’t audible.
• Are you using a damper pedal with a polarity that does 
not match the Damper Polarity setting (G-INPUT/
CTRL> FOOT page)? → p.20
• In some cases, this problem can be solved be executing 
the Half Damper Calibration function (GLOBAL> 
BASIC page). → PG p.176
Audio output
No sound
□ Are connections made correctly to your amp, mixer, or 
headphones? → p.18
□ Is the connected amp or mixer powered-on, and is its 
volume raised?
□ Is Local Control turned on?
• In G-MIDI> BASIC, check the Local Control On check 
box. → p.99
□ Could the VOLUME knob be turned all the way to the 
left? → p.1
□ Is the Master Volume assigned to Foot Pedal, and is that 
pedal volume lowered? → p.21
□ Could the program be muted? → p.28
□ If a specific timbre does not sound in Combination mode, 
is the Sound setting set to Play? → p.44
Are all of the Solo settings turned off? → p.44
□ If a specific track does not sound in Sequencer mode, is 
the Sound setting set to Play? Are all of the Sound 
settings turned off? → p.53
□ Make sure that the Status is INT or BTH. → p.47, 54
□ Are the Key Zone and Velocity Zone set so that sound 
will be produced when you play? → PG p.8, 79, 118
□ Are the Oscillator, Drum Track, Timbre, or Track levels 
lowered in the control surface mixer? → p.28, 44, 53
□ Could the total polyphony be exceeding the maximum 
polyphony of 120 voices? → p.31
Notes do not stop
□ Is Hold (P-BASIC> NOTE-ON page) turned off? 
→ PG p.9
□ In G-INPUT/CTRL> FOOT, make sure that Damper 
Polarity or Foot Switch Polarity is set correctly. → p.20
□ If the DRUM TRACK or ARP buttons are turned on, try 
turning them off.
Notes are sounded in duplicate
□ Is Local Control turned Off?
• Clear the Local Control On checkbox 
(G-MIDI> BASIC). → p.99
Noise or oscillation is heard
□ When you’re applying an effect to an external audio input 
signal from the MIC IN jack or LINE in jack, unwanted 
oscillation (feedback) may occur depending on the type 
of effect or the parameter settings. If this occurs, adjust 
the external audio signal’s input level, output level, or 
effect parameters. Take care especially when using high-
gain effects.
□ When using the MIDI/Tempo Sync function to control 
the delay time of an effect, noise may occur in the delay 
sound. This noise is due to discontinuities in the delay 
sound, and is not a malfunction.
□ Some effects, such as S19: St. Analog Record, generate 
noise intentionally. It is also possible to create oscillation 
using a filter with resonance. These are not malfunctions.
□ Note that if you use the following effects with the routing 
described below, a feedback loop will be created, 
possibly producing a loud noise. Please use caution.
If the signal from an oscillator or timbre/track output, or 
the signal after an insert effect, is sent to the FX Control 
bus and that signal is output directly, with this output sent 
to the FX Control bus, a loud noise may be output. (It is 
also possible that a DC component will be output at the 
maximum level, producing silence.)
• When using the S03: Stereo Limiter or S06: Stereo Gate, 
and the Env Src (Envelope Source) of these effects is set 
as either FX Control 1 or FX Control 2, and Trigger 
Monitor is On.
• When using D09: Vocoder, with the Mod. Src 
(Modulator Source) set to FX Control 1 or FX Control 2, 
and the Mod. Hi Mix (Modulator High Mix) set to other 
than 0.
Can’t play chords
□ Could the program’s Voice Assign Mode be set to Mono? 
→ p.31
Pitch is incorrect
• In the GLOBAL> BASIC page, are the Master Tune 
and Key Transpose settings correct? → p.97
• In the P-PITCH> BASIC page, is the Pitch Slope set to 
+1.0? → PG p.15
• In the combination or song, are the Transpose and 
Detune settings of each timbre/track set appropriately? 
→ p.48 and PG p.117
• In the timbre/track settings of each program
combination, or song, could you have selected a non-
standard scale type other than Equal Temperament? 
→ p.48 and PG p.10, 78, 118
Audio input
Can’t input audio
□ Is the input source connected to the MIC IN jack or the 
LINE IN jack? → p.18
□ Is the AUDIO IN button turned on? → p.19
□ Is the Line or Mic input selection correct?


Appendices
112
• Line and Mic cannot both be input simultaneously. In the 
AUDIO IN - QUICK SETTING dialog box, use the 
Select setting to choose either Line or Mic. → p.19
□ Are the audio input parameters such as Level, Gain, Play/
Mute, and Bus set appropriately?
• In the AUDIO IN - QUICK SETTING dialog box, select 
Line or Mic and check the parameter settings. → p.19
The principal parameters have the following default 
values.
Level: 127
Play/Mute: Play
Gain: 00 (Line), 37 (Gain)
Bus: L/R
Too much noise or distortion in the audio input or in the 
recorded sound
□ Is the Gain set correctly?
• In the AUDIO IN - QUICK SETTING dialog box, if the 
[LINE] or [MIC] indication in the middle of the level 
meter is highlighted, the Gain setting is too high, and an 
overload is occurring in the input stage. Lower the Gain 
value until this indication is not highlighted. → p.19
• Conversely if the Gain setting is too low, the meter will 
not move very much. Adjust the Gain value upward. 
→ p.19
Programs and Combinations
Settings for oscillator 2 are not displayed
□ Make sure that the OSC (Oscillator Mode) (P-BASIC> 
BASIC) parameter is set to Double or Double Drums. 
→ p.31
Program does not sound
□ Could the oscillator or amp level be lowered? 
→ p.28, 32, 38
□ Could the program be muted?
• Switch the Sound in the PROG> MIXER page for a 
program, or in the COMBI> MIXER page for a 
combination.
A combination does not play correctly after you load data
□ Are the bank/numbers of the programs used by the 
combination the same as when the combination was 
created?
Can’t write a Program
□ Is the Memory Protect Program or Combination 
checkbox (GLOBAL> SYSTEM) cleared? → p.98 
□ Banks A–D and bank U have restrictions on the 
categories and banks that allow saving. → p.102 
A program selected for a timbre in a combination sounds 
different than when played in Program mode
□ When you select a program for a timbre in Combination 
mode, the arpeggiator and effect settings from Program 
mode are not automatically applied.
• You can use the Copy From Program, Copy Insert 
Effect, or Copy Master Effect functions to copy these 
settings from Program mode. → PG p.139, 151, 151
Sequencer
A program selected for a track sounds different than when 
played in Program mode
□ When you select a program for a track in Sequencer 
mode, the arpeggiator and effect settings from Program 
mode are not automatically applied.
• You can use the Copy From Program, Copy Insert 
Effect, or Copy Master Effect functions to copy these 
settings from Program mode. → PG p.139, 151, 151
Song does not play correctly after being loaded
□ Are the programs used by the song the same as when the 
song was created?
• When saving the song, it is best to use Save All 
(PCG&SNG) so that the programs are saved together 
with the song. Then when loading, load both the .PCG 
and the .SEQ data. → p.108
Playback does not start when you press the SEQUENCER 
START/STOP (
) button in Sequencer mode
□ Is the MIDI Clock (G-MIDI> BASIC) set to Internal or 
Auto? → p.99
Can’t record in Sequencer mode
□ Did you use Track Select to select the MIDI track that 
you want to record? → p.56
□ Is the Memory Protect Song check box (GLOBAL> 
SYSTEM) unchecked? → p.98
□ Is the MIDI Clock (G-MIDI> BASIC) set to Internal or 
Auto? → p.99
A combination copied using “Copy From Combination” 
doesn’t record via arpeggiator as it did when you were 
playing it in Combination mode
□ Is Multi REC (SEQ> MAIN) checked? → p.57 and 
PG p.109
□ Are the settings in the Copy from Combination dialog 
box correct? → PG p.138
• In the Copy from Combination dialog box, check the 
Auto adjust Arp setting for Multi REC option before 
you execute the copy. This will cause the settings to be 
adjusted automatically.
Can’t record Tone Adjust data
□ Changes you make using Tone Adjust are recorded as 
system exclusive data. Did you check the G-MIDI> 
FILTER Enable Exclusive check box? → PG p.163
SMF you loaded in Media mode won’t play correctly
□ Execute the GM Initialize function to restore the 
settings. → PG p.141
□ Set Bank Map to GM(2) and load the data again. 
→ PG p.158


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