It -alan tehtäVÄnimikkeet

IT JOB TITLES: KNOW-HOW

Sales

Sales Representative

• 
  technical/commercial education
  
• 
  IT skills: MS Office
  
• 
  customer service skills
  
• 
  sales experience
  
• 
  product knowledge
  
• 
  teamwork skills
  
• 
  language skills
  

Sales Assistant

• 
  basic commercial education
  
• 
  IT skills: MS Office
  
• 
  customer service skills: communication skills and maintenance of customer information
  
• 
  sales experience
  
• 
  experience in marketing and after sales
  
• 
  teamwork skills
  
• 
  language skills
  

Sales Manager

• 
  commercial education
  
• 
  IT skills: MS Office
  
• 
  customer service skills: ability to solve customers’ problems
  
• 
  knowledge of network products
  
• 
  sales experience in IT products
  
• 
  experience in network projects
  
• 
  ability to appear in public
  
• 
  enterprising, productive
  
• 
  teamwork skills
  
• 
  language skills (Swedish, English, German, Russian)
  

Account Manager

• 
  technical/commercial university-level education
  
• 
  extensive IT knowledge: IT skills (MS Office), knowledge of Internet technology
  
• 
  customer service skills: ability to perceive customers’ business needs and to provide solutions to them
  
• 
  experience in consultative sales and system sales
  
• 
  experience in SAP and event marketing
  
• 
  experience in project management
  
• 
  product knowledge
  
• 
  teamwork skills
  
• 
  language skills
  

Key Account Manager

• 
  technical/commercial university-level education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  sales (IT products) and marketing experience
  
• 
  experience in project management
  
• 
  ability to appear in public
  
• 
  enterprising
  
• 
  teamwork skills
  
• 
  language skills
  

Sales Director

• 
  commercial/technical education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  sales experience
  
• 
  experience in systems of financial administration, logistics or SAP
  
• 
  management skills
  
• 
  know-how of export procedures and documents
  
• 
  negotiating skills
  
• 
  organizing skills
  
• 
  communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Marketing and Marketing Communications
Marketing Assistant

• 
  commercial education
  
• 
  IT skills: MS Office
  
• 
  customer service skills
  
• 
  knowledge of IT branch
  
• 
  ability to co-ordinate
  
• 
  creative
  
• 
  communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Marketing Manager

• 
  commercial university-level education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  marketing and advertising know-how
  
• 
  knowledge of IT branch
  
• 
  product sales experience
  
• 
  management skills
  
• 
  ability to appear in public
  
• 
  creative
  
• 
  flexible
  
• 
  ability to work under pressure
  
• 
  teamwork skills
  
• 
  language skills
  

Marketing Director

• 
  commercial university-level education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  knowledge of marketing and advertising
  
• 
  management skills
  
• 
  flexible
  
• 
  ability to work under pressure
  
• 
  teamwork skills
  
• 
  language skills
  

Product Marketing Manager/ Product Marketing Director

• 
  commercial/technical education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  experience in industry or commerce
  
• 
  management skills
  
• 
  teamwork skills
  
• 
  language skills
  

Communications Assistant

• 
  commercial education
  
• 
  IT skills
  
• 
  basic knowledge of communications
  
• 
  advanced verbal and written communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Communications Manager

• 
  university-level education
  
• 
  IT skills
  
• 
  experience in communications
  
• 
  experience in company co-operation
  
• 
  teamwork skills
  
• 
  language skills
  

Communications Director

• 
  university-level education
  
• 
  IT skills
  
• 
  know-how of communications
  
• 
  know-how of media production and of principles and processes of publishing
  
• 
  project management
  
• 
  experience in organizing events
  
• 
  advanced verbal and written communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Customer Service

Customer Support

• 
  commercial/technical education
  
• 
  customer service skills
  
• 
  knowledge of operating systems
  
• 
  knowledge of MS Office products
  
• 
  knowledge of PC & IT-network
  
• 
  knowledge of hardware
  
• 
  teamwork skills
  
• 
  language skills
  

IT Application Specialist

• 
  commercial/technical education
  
• 
  customer service skills
  
• 
  mastery of operating systems and configurations (e.g. server)
  
• 
  database know-how
  
• 
  programming skills
  
• 
  knowledge of relevant applications
  
• 
  integration know-how
  
• 
  experience in software development projects and knowledge of SAP
  
• 
  teamwork skills
  
• 
  language skills
  

Customer Service Manager

• 
  commercial/technical education
  
• 
  IT skills
  
• 
  customer service skills: experience in customer service, customer service orientation
  
• 
  sales experience
  
• 
  communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Project Manager

• 
  commercial/technical education
  
• 
  project know-how: project management, designing and controlling integrations
  
• 
  knowledge of operating systems
  
• 
  database know-how
  
• 
  experience in programming and designing
  
• 
  expertise in relevant applications
  
• 
  experience in and vision of engineering data systems
  
• 
  mastery of application service software
  
• 
  basic knowledge of Web solutions
  
• 
  management skills
  
• 
  teamwork skills
  
• 
  language skills
  

Trainer

• 
  commercial/technical education
  
• 
  comprehensive knowledge of IT
  
• 
  customer service skills
  
• 
  knowledge of IT branch
  
• 
  good knowledge of relevant software/hardware and exploitation possibilities of it
  
• 
  logical thinking
  
• 
  ability to appear in public
  
• 
  teamwork skills
  
• 
  language skills
  

Training Manager

• 
  commercial/technical education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  teaching skills and experience
  
• 
  good knowledge of relevant software/hardware and exploitation possibilities of it
  
• 
  planning and development skills
  
• 
  organizing skills
  
• 
  teamwork skills
  
• 
  language skills
  

Service Technician

• 
  vocational technical education
  
• 
  IT skills
  
• 
  customer service skills
  
• 
  basic knowledge of grid systems
  
• 
  experience in maintenance of electrical equipment
  
• 
  teamwork skills
  
• 
  language skills
  

Development
Systems Designer

• 
  university-level education
  
• 
  knowledge of operating systems
  
• 
  database knowledge
  
• 
  experience in planning and programming in the software branch
  
• 
  experience in ADP and system design
  
• 
  mastery of extensive systems
  
• 
  customer service skills
  
• 
  organizing skills
  
• 
  negotiation skills
  
• 
  creative
  
• 
  teamwork skills
  
• 
  language skills
  

Application Designer

• 
  technical/commercial education
  
• 
  knowledge of operating systems
  
• 
  database knowledge
  
• 
  programming skills
  
• 
  project management experience
  
• 
  encoding experience
  
• 
  customer service skills
  
• 
  ability to appear in public
  
• 
  teamwork skills
  
• 
  language skills
  

Software Designer

• 
  university-level education
  
• 
  experience in product development projects
  
• 
  knowledge of operating systems
  
• 
  database knowledge
  
• 
  programming experience
  
• 
  experience in software development projects
  
• 
  knowledge of component programming
  
• 
  knowledge of application integrations and application servers
  
• 
  mastery of extensive systems
  
• 
  teamwork skills
  
• 
  language skills
  

Software Specialist

• 
  university-level education
  
• 
  knowledge of operating systems
  
• 
  database know-how
  
• 
  programming experience
  
• 
  knowledge of SAP
  
• 
  knowledge of graphical user interfaces
  
• 
  knowledge of methods of software design
  
• 
  teamwork skills
  
• 
  language skills
  

Programmer

• 
  commercial/technical education
  
• 
  knowledge of operating systems
  
• 
  database knowledge
  
• 
  programming experience
  
• 
  knowledge of branch of relevant application
  
• 
  know-how of combining software
  
• 
  mastery of application development tools
  
• 
  knowledge of telecommunication protocols
  
• 
  customer service skills
  
• 
  ability to appear in public
  
• 
  teamwork skills
  
• 
  language skills
  

Technical Architect

• 
  university-level education
  
• 
  mastery of operating systems and configurations
  
• 
  database knowledge
  
• 
  relevant application experience
  
• 
  design skills in application architecture
  
• 
  knowledge of application servers
  
• 
  knowledge of graphical user interfaces
  
• 
  SAP experience
  
• 
  CRM (Customer Relationships Management)
  
• 
  mastery of J2EE in different fields and/or Microsoft architecture
  
• 
  know-how of client/server models
  
• 
  basic understanding of operating system programs and information security
  
• 
  experience in system engineering and system administration
  
• 
  enterprising
  
• 
  teamwork skills
  
• 
  language skills
  

Technical Writer

• 
  education of engineer or technician
  
• 
  IT skills: MS Office
  
• 
  knowledge of operating systems
  
• 
  database know-how
  
• 
  experience in technical design
  
• 
  AUTOCAD and E-Plan skills
  
• 
  teamwork skills
  
• 
  language skills
  

Testing Engineer

• 
  technical education
  
• 
  database know-how
  
• 
  programming skills
  
• 
  knowledge of wireless systems
  
• 
  knowledge of Microsoft work station environment, browsers and Windows work station applications
  
• 
  experience in software and system testing
  
• 
  knowledge of testing equipment
  
• 
  knowledge of technology (e.g. networks, hardware)
  
• 
  teamwork skills
  
• 
  language skills
  

Team leader

• 
  university-level education
  
• 
  knowledge of operating systems
  
• 
  database know-how
  
• 
  programming skills
  
• 
  experience in product development
  
• 
  experience in project work
  
• 
  teamwork skills
  
• 
  language skills
  

Product (Line) Manager/Product (Line) Director

• 
  commercial/technical education
  
• 
  IT skills
  
• 
  basic knowledge of software production and telecommunications or the business activities of telecommunications operator
  
• 
  experience in IT branch
  
• 
  sales experience
  
• 
  experience in production planning
  
• 
  experience in development and/or project management
  
• 
  knowledge of branch
  
• 
  customer service skills: analyzing and charting customers’ needs
  
• 
  ability to appear in public
  
• 
  management skills
  
• 
  enterprising
  
• 
  organizing skills
  
• 
  communication skills
  
• 
  teamwork skills
  
• 
  language skills
  

Quality Manager

• 
  university-level education
  
• 
  IT skills
  
• 
  experience in quality control management
  
• 
  experience in designing and implementing quality systems
  
• 
  experience in information management systems
  
• 
  project management skills
  
• 
  enterprising
  
• 
  teamwork skills
  
• 
  language skills
  

Concept Designer

• 
  technical education
  
• 
  experience in designing Web pages
  
• 
  comprehensive Web know-how
  
• 
  experience in contents architecture
  
• 
  knowledge of graphical user interfaces
  
• 
  project management
  
• 
  know-how of network communications
  
• 
  customer service skills
  
• 
  ability to work alone
  
• 
  creative
  
• 
  teamwork skills
  
• 
  language skills
  

Web Designer

• 
  technical/commercial education
  
• 
  comprehensive Web know-how
  
• 
  experience in Web page creation and testing and Website maintenance
  
• 
  knowledge of operating systems
  
• 
  database know-how
  
• 
  knowledge of graphical user interfaces
  
• 
  knowledge of word processing
  
• 
  experience in graphic design
  
• 
  project management skills
  
• 
  media know-how
  
• 
  customer service skills
  
• 
  creative
  
• 
  teamwork skills
  
• 
  language skills
  

Web Master

• 
  commercial/technical education
  
• 
  comprehensive Web know-how
  
• 
  experience in testing Web publication systems, creating Web pages
  
• 
  knowledge and understanding of Web development environments and Web architecture
  
• 
  programming knowledge
  
• 
  knowledge of operating systems
  
• 
  communication skills
  
• 
  enterprising
  
• 
  teamwork skills
  
• 
  language skills
  

Development Manager/Development Director

• 
  university-level education
  
• 
  experience in IT branch
  
• 
  comprehensive vision of IT and its application possibilities
  
• 
  technical intuition
  
• 
  experience in reporting, CRM and development duties
  
• 
  knowledge of public relations and marketing skills
  
• 
  good knowledge of the company’s activities
  
• 
  experience in project management
  
• 
  management skills
  
• 
  customer service skills
  
• 
  organizing and negotiating skills
  
• 
  teamwork skills
  
• 
  language skills