Infrastructure Services for Citizens
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- Bu səhifədəki naviqasiya:
- Percentage of households with Internet access in Austria Percentage of enterprises with Internet access in Austria
- Percentage of individuals using the internet at least once a week in Austria
- Percentage of individuals having purchased/ordered online in the last three months in Austria Percentage of enterprises having
- Percentage of individuals using the
- Percentage of individuals using the internet for sending filled forms to public authorities in Austria
- Cross Border Mobility
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Head of State: President Heinz Fischer (since April 2004). Head of Government: Chancellor Werner Faymann (since December 2008).
eGovernment in Austria
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Generic Indicators The following graphs present data for the latest Generic Information Society Indicators for Austria compared to the EU average. Statistical indicators in this section reflect those of Eurostat
at the time the Edition is being prepared. Percentage of households with Internet access in Austria Percentage of enterprises with Internet access in Austria
Source : http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15b_h&lang=en
Source: http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_ci_in_en2&lang=en Percentage of individuals using the internet at least once a week in Austria
Source : http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=isoc_bdek_di&lang=en 81 81 79 75 73 2010 2011
2012 2013
2014 50%
40% 20%
10% 90%
80% 70%
60% 30%
0% 98 98 98 98 97 2010 2011
2012 2013
2014 100%
90% 80%
70% 60%
0% 50%
40% 30%
20% 10%
77 77 76 76 70 2010 2011 2012
2013 2014
30% 20%
10% 80%
70% 60%
50% 40%
0% Austria
EU eGovernment in Austria
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Percentage of households with a broadband connection in Austria Percentage of enterprises with a broadband connection in Austria
Source : http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_r_broad_h&lang=en
Source: http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15b_e&lang=en
Source: http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&init =1&language=en&pcode=tin00067&plugin=1
Source : http://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&init =1&language=en&pcode=tin00111&plugin=1
79 80 77 72 2010
2011 2012
2013 2014
80% 70%
30% 60%
50% 40%
20% 10%
0% 64 96 93 91 89 2010 2011
2012 2013
2014 10%
0% 70%
60% 50%
40% 30%
20% 90%
100% 80%
82 43 46 39 35 32 2010 2011
2012 2013
2014 50%
40% 30%
20% 5% 0% 10% 35%
25% 15%
45% 13 11 14 2010
2011 2012
2013 2014
0% 16%
14% 6% 2% 4% 12%
8% 10%
13 11 Austria EU eGovernment in Austria
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eGovernment Indicators The following graphs present data for the latest eGovernment Indicators for Austria compared to the EU average. Statistical indicators in this section reflect those of Eurostat at
the time the Edition is being prepared.
internet for interacting with public authorities in Austria Percentage of individuals using the internet for obtaining information from public authorities in Austria
Source : http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15ei&lang=en
Source:
http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15ei&lang=en
59 54 53 51 51 2010
2011 2012
2013 2014
20% 10%
25% 60%
45% 5% 0% 50% 40%
15% 30%
35% 55%
54 48 47 44 45 2010 2011 2012
2013 2014
40% 55%
50% 45%
35% 30%
25% 15%
20% 10%
0% 5% Austria EU eGovernment in Austria
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internet for downloading official forms from public authorities in Austria Percentage of individuals using the internet for sending filled forms to public authorities in Austria
Source:
http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15ei&lang=en
Source: http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=iso c_bde15ei&lang=en
37 37 34 38 2010 2011
2012 2013
2014 30%
20% 10%
15% 5% 40% 25% 35%
0% 33 30 28 26 24 2010 2011
2012 2013
2014 15%
0% 25%
30% 5% 20% 10% 20 Austria EU eGovernment in Austria
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eGovernment State of Play The graph below is the result of the latest eGovernment Benchmark 1 study, which monitors the development of eGovernment in Europe, based on specific indicators. These indicators are clustered within four main top-level benchmarks:
– indicates to what extent (information about) a service is provided online and how this is perceived.
– indicates to what extent governments is transparent regarding: i) their own responsibilities and performance, ii) the process of service delivery and iii) personal data involved.
Cross Border Mobility – indicates to what extent EU citizens can use online services in another country.
Key Enablers – indicates the extent to which 5 technical pre-conditions are available online. There are: Electronic Identification (eID), Electronic documents (eDocuments), Authentic Sources, Electronic Safe (eSafe), and Single Sign On (SSO). These top-level benchmarks are measured using a life-events (e.g. mystery shopping) approach. The following life-events were used for measuring the eGovernment Benchmark top-level indicators: Business start-up and early trading operations, Losing and Finding a Job, Studying, Regular business operations, Moving, Owning and driving a car, and Starting a small claims procedure. The figure below presents the development of eGovernment in Austria 2 compared to the EU average score. Source: http://ec.europa.eu/information_society/newsroom/cf/dae/document.cfm?doc_id=5543
1
eGovernment in Austria
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Main developments and key milestones (in reverse chronological order)
For the latest developments, see: Joinup news . November 2014 The positive trend regarding the activation of Mobile Phone Signatures, the Austrian mobile eID solution, is continuing and shows the growing acceptance of this technical implementation of the Austrian citizen card concept. Currently (beginning of November 2014) there are more than 420 000 active Mobile Phone Signatures in use and every month some 20 000 to 25 000 new Mobile Phone Signatures are activated. One of the use cases for the Mobile Phone Signature is the online application for ordering ballot papers for postal voting. This service is offered for the upcoming elections for the European Parliament, as it was before, e.g. for the elections of the Austrian Parliament (September 2013). June 2014 Austria receives the United Nations Public Service Award 2014 for the Open Government Data Portal (data.gv.at). In the category "Improving the delivery of Public Services", Austria was awarded 1st place for the nationwide Open Government Data Portal ( data.gv.at ) by the Federal Chancellery of the Republic of Austria. The portal is a unique platform for providing a comprehensive database of freely accessible national government data. The awarding jury pointed out that Austria was an inspiration and a model for other countries. May 2014 The newly published ABC guide of eGovernment in Austria - “Administration on the Net” has now been made available in English. The Austrian “eGovernment ABC” offers a comprehensive overview on the Austrian eGovernment strategy, the tools and components it relies on and the challenges it faces. It takes a look at the legal, organisational and technical framework for eGovernment and examines the success factors for introducing and establishing eGovernment services. The new version of the eGovernment ABC has been expanded by current issues like open government data, social media, eGovernment apps, ICT-security and eGovernment training. A Chapter on international issues gives a brief overview of the most important European and international eGovernment programmes and committees and thus rounds off the picture. The structure of this document lays a strong focus on the target groups for eGovernment and the information it contains is specifically structured for this purpose. The editors placed much emphasis on delivering legal and technical information in order to help people implementing eGovernment and those using it. The “eGovernment ABC” is available at: www.digital.austria.gv.at/abc (in German at: www.digitales.oesterreich.gv.at/abc )”.
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