FIDIS
Future of Identity in the Information Society (No. 507512)
D2.3
[Final], Version: 2.0
File: fidis-wp2-del2.3.models.doc
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Type 2: IMS for profiling of user data by an organisation
Type 2 IMS are e.g. for logging or data warehouse tools which support personal profiling e.g.,
personalised services, or group profiling such as the analysis of customer behaviour
3
:
a.
Procedure of management mainly centralised
b.
Type of managed data personal as well as organisational, mainly comprehensive
profiling, linkability to an individual person is often the target of these approaches
Type 3: IMS for user-controlled context-dependent role and pseudonym management
a.
Procedure of management mainly decentralised
b.
Type of managed data is mainly personal; tool-supported selection of roles and
relating partial identities, privacy protection and in some cases anonymity is the target
of these approaches
2.1.2 Social systems
From a traditional sociological point of view, the specific identity as “person” (Luhmann
1991) is a construction through a specific situation which is mainly formed by a specific
social system. Sociologists know at least three types of social systems (Luhmann 1997):
•
Interactional systems
- forms of community in which participants are not subject to documented rules, but
nevertheless schemes apply; examples are neighbourhood, friendship, spontaneous
encounters (Kesterling 2000)
•
Organisational systems
- characteristics are membership and effective production of decisions; examples are
public bodies, institutes and companies (Baecker 1999, Luhmann 2000)
•
Functional systems
- economy, law, politics and science as main “self-conducted” communication systems
Functional systems are characterised by communication that is specialised in functionality.
Organisations have to be connectable to all four main functional systems, but normally have a
main emphasis on one of them:
•
Economics: payment / non-payment;
- programme: price; generic person: e.g. “client” and “employee”
•
Law: legal / non-legal;
- programme: laws; generic person: e.g. “citizen”
3
http://www.lumeria.com/what.shtml
http://www.epic.ca/TechnologyDay/October05_2004/MoreInformation/Presentations/RandallBartsch%20-
%20Identity%20Mgmt.pdf
FIDIS
Future of Identity in the Information Society (No. 507512)
D2.3
[Final], Version: 2.0
File: fidis-wp2-del2.3.models.doc
Page 13
•
Politics: power / non-power;
- programme: political programmes; generic person: e.g. “responsible citizen” in the
meaning of the French term “citoyen”
•
Science: true / false;
- programme: theories and methods; generic person: e.g. “the human being”
Sociologists understand social systems as pool of schemes, events and communicational
components which are used by persons. In this context persons
could be understood as
personal inventory of social systems; the thinking of persons taking part in communication is
focused by the mentioned components within the appropriate social systems. The different
types of social systems operate on different addressing modes to link these communicational
components.
The social subsystems reproduce particular patterns of communication that have particular
social functions (cp. e.g. the above-mentioned generic persons,
which also correspond to
typical roles within these systems). These functions, in turn, generate so called “pointed sense
horizons”
(Luhmann 1997) for organisations, which create particular sets of expectations
(role conformity as “client”, “citizen”, “responsible citizen”, “human being”) for the persons
acting in them.
Communication thus personally involves persons in socially typical processes, e.g. as a
citizen of a certain country, as a company’s client, as a patient in
hospital or as teacher in a
school, but also as “my friend”, “my mother” or “my neighbour”.
2.1.3 Application of IMS within social systems
Looking at the described types of IMS and the different social systems we observe specific
connections between them.
Type 1 IMS: organisational function
Type 1 IMS are mainly established within organisational systems where we find e.g.
enterprises (economic subsystem) or public bodies (political functional system) using them.
The data managed are mainly centrally administrated account data for employees and
customers / citizen. The type of management in most cases is strictly organised, role
assignments regulated by processes which are well documented. The person behind the
managed account in most cases has small influence on the roles she or he is allowed to take
within this IMS; it matches usually quite well with the roles taken or assigned within the
organisational system. In this case we can speak of an “assigned identity”.
Type 2 IMS: profiling function
Type 2 IMS, much like Type 1, are mainly used by organisational systems; we find here for
example enterprises doing profiling on customer data they receive off-line (e.g. via
questionnaires) or on-line (web, cash box using customer account cards etc.). Another