Cuny queens Colleg

Two students also serve on the panel.
Please contact the Dean of Students’
Office for their names.
Confidentiality
The privacy of individuals who bring
complaints of sexual harassment, who
are accused of sexual harassment, or
who are otherwise involved in the com-
plaint process should be respected, and
information obtained in connection
with the bringing, investigation, or res-
olution of complaints should be handled
as confidentially as possible. It is not
possible, however, to guarantee
absolute confidentiality and no such
promises should be made by any mem-
ber of the Panel or other University
employee who may be involved in the
complaint process.
Making a Complaint of Sexual 
Harassment
Any member of the University commu-
nity may report allegations of sexual
harassment to any member of the
Panel. Employees who are covered by
collective bargaining agreements may
either use their contractual grievance
procedures, within the time limits pro-
vided in those agreements, to report
allegations of sexual harassment; or,
they may report such allegations direct-
ly to a member of the Panel as provided
in these Procedures. Members of the
University community who believe
themselves to be aggrieved under the
Policy are strongly encouraged to
report the allegations of sexual harass-
ment as promptly as possible. Delay in
making a complaint may make it more
difficult for the college to investigate
the allegations.
Responsibilities of Supervisors
(a) Each dean, director, department
chairperson, executive officer, adminis-
trator, or other person with supervisory
responsibility (hereinafter “supervisor’)
is responsible within his or her area of
jurisdiction for the implementation of
the Policy and must report to the Panel
Coordinator any complaint of sexual
harassment made to him or her and
any other incidents of sexual harass-
ment of which he or she becomes aware
or reasonably believes to exist. Having
reported such complaint or incident to
the Panel Coordinator, the supervisor
should keep it confidential and not dis-
close it further, except as necessary
during the complaint process.
(b) Each supervisor shall arrange for
the posting, in his or her area, of the
University policy against sexual
harassment; the names, titles, tele-
phone numbers, and office locations of
college Panel members; and any other
materials provided to him or her by the
Sexual Harassment Education Commit-
tee for posting.
Responsibilities of the University Com-
munity-At-Large
Members of the University Community
who become aware of allegations of sex-
ual harassment should encourage the
aggrieved individual to report the
alleged sexual harassment to a member
of the Panel.
COMPLAINT PROCEDURES
Student Complaints
Student complaints are heard initially
by the Dean of Students. A student
with a complaint is generally able to
get an appointment within 72 hours
and often sooner. When the student
does not want to file a formal complaint
or grievance, the Dean will act as an
ombudsman or mediator in an effort to
work out the problem and obtain a sat-
isfactory outcome or get an answer for
the student. To file a formal complaint
the student fills out a complaint/prob-
lem sheet with the Dean of Students
Office, and the Dean or the appropriate
College official(s) then looks into the
complaint and provides the student
with a response within two weeks,
often sooner. The College official(s) pro-
viding a final determination will not be
a person (or persons) involved in the
alleged problem. Filing a complaint can
never result in adverse action taken
against the student for filing the com-
plaint.
Documentation concerning each for-
mal College complaint and its disposition
will be kept for a period of at least six
years.
There is also a New York State con-
sumer complaint process (see below)
.
Consumer Complaints to the State Edu-
cation Department
Any student may file a complaint with
the Education Department of the State
of New York. The following outlines
how the procedure works.
(a) Any person who believes he or she
has been aggrieved by an institution on
or after May 4, 1994 may file a written
complaint with the department within
three years of the alleged incident, pur-
suant to this section.
(b) Complaints shall be received in a form
prescribed by the department.
(c) In response to a written complaint, the
department shall:
(1) send to the complainant a notice
acknowledging such written complaint
and requesting further information if nec-
essary;
(2) when appropriate, advise the institu-
tion involved that a written complaint
has been received and, when appropriate,
the nature of the complaint; and
(3) either:
(i) conduct a complaint review to respond
to the complaint pursuant to the authori-
ty in Education Law or the Regulations of
the Commissioner of Education, or
(ii) dispose of the complaint by referring
it to an appropriate entity for resolution.
(d) Upon conclusion of the department’s
complaint review or upon disposition of
the complaint by referral to another enti-
ty for resolution, the department shall
issue a written notice to the complainant
and, when appropriate, to the institution
involved, describing the disposition of the
complaint.
(e) All institutions shall adequately publi-
cize this consumer complaint process.
(f) The department shall maintain writ-
ten records of all complaints for a period
of six years after final disposition of the
complaint.
(g) The department shall determine when
complaints justify a request of the U. S.
Secretary of Education to commence a
Title IV review, pursuant to the criteria
established in 20 USC 1099a-3 (a) and (b)
(United States Code, 1988 edition, Vol-
ume 8; Supplement IV, Volume 3 to the
1988 edition; Superintendent of Docu-
ments, U. S. Government Printing Office,
Washington, DC 20402; 1989, 1993 –
available at the Office of Higher and Pro-
fessional Education, Cultural Education
Center, Room 5B28, Albany, NY 12230).
(h) Complaints subject to the require-
ments of section 5003(1) (c) of the Educa-
tion Law shall be handled in accordance
with the requirements of that section.
OTHER REGULATIONS
Computer Use
The following regulations are intended
for anyone who has been authorized to
use a computer owned by or purchased
with grant funds administered by the
College. This includes students who
have registered for courses requiring
the use of a computer; faculty and staff
who have been assigned computers or
computer accounts for the purposes of
30
30

---