2012 Annual Report February 2012
Lake Norman Community Health Clinic
Message from the Chairman
April Cook: Executive Director
Dr. David Cook: Medical Director
Ileana Rivera: Receptionist/ Referral Specialist
Marilyn Smith: Nurse Practitioner
Sabrina McCluskey: Nurse Practitioner
Kim Smith: CMA
Nancy Hutton: Registered Nurse
Terisita Gaiton: Registered Nurse
Staff
Board members
April Cook
Chairman
Liz Thomason
Vice President
Robin Hecht
Treasurer
Beth Zuhosky
Secretary
Grace Murray
Alex Bishop
Dr. John Black
Tanya Blackmon
Sylvia Warren
Tami Guerrier
Pat Campbell
Laure Griswell
Gino Francovig
Lucy Sidenspinner
Change, uncertainty, and not having enough time to deal with either one can cause great stress and anxiety; however, they can also create excitement, newness, and even allow for improvements. Parts of the Affordable Care Act have been implemented with full implementation occurring in 2014. We are continuing monitoring these changes and the impacts that these changes are having on our patients. Because our state did not expand Medicaid, our medical services continue to be in great demand. We provided over 7200 patient appointments in 2012, which was a 8% increase in appointments from 2011. These appointments were provided to1500 individual patients; 547 of these were brand new patients to the clinic.
As we move forward in 2013, we will be expanding our services to include group chronic disease visits as well as group nutrition classes for pre-diabetics. Our chronic disease program continues to be one of our most successful programs. We now have over 300 individuals enrolled in the program which includes: diabetic education, nutrition classes, cooking classes, and a minimum of four appointments with a medical provider. Blood pressure and A1c outcomes of these individuals are being tracked to show overall improvements in patient health!
Lastly, we still need volunteers and donor dollars to continue caring for the uninsured in our community. Our success has been directly attributed to individuals and organizations in this community that believe in our mission. To those individuals, we say Thank You! With all the changes coming in 2013/14, we know we are still the most comprehensive medical safety net provider in North Mecklenburg County and it will take all of us working together to make a difference in the lives of our uninsured neighbors.
On a personal note, I will be stepping down as the Chairman of the Board. I am truly grateful for all the support that has been given to me during these past 13 years of service. This past decade, we have grown from our humble beginnings seeing patients in the back of a grocery store, to the basement of First Baptist Church to a beautiful free standing facility. This change will enable me to serve as the Executive Director in a full time capacity. It is with great pleasure that I announce that Alex Bishop will be taking over this position with great passion for our mission and tremendous leadership skills to address all these new changes in healthcare.
April Cook
mission:
to provide high quality medical care to uninsured and underinsured families and individuals in a manner that is professional, timely and respectful. We strive to empower each of our volunteers to make a positive and healthful impact on the lives of those we treat; thereby helping to create hope for a healthier and happier life.
Quick Facts:
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In 2011, nearly 50 million people in America under the age of 65 were uninsured (Kaiser Family Foundation)
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As indicated by healthcare.org, North Carolina has seen a 5 % increase in the amount of uninsured over the last 5 years.
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There are nearly 1.6 million people in North Carolina that are uninsured. These residents come from every socioeconomic background, region, and education level. (Blue Cross Blue Shield North Carolina)
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According to countyhealthrankings.org, 21 % of residents in Mecklenburg County are without health insurance in 2011.
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The uninsured receive less preventative care and screening than those with insurance. (KFF)
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More than three-quarters of the uninsured come from working families—61% are from families with at least one full-time employee and 16% are from families with part-time employees. (KFF)
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Those without insurance are 4.5 times more likely to have diabetes, have 30% more likely to have high blood pressure, and 50 % more likely to have high cholesterol. (BCBSNC)
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Nearly 75% of the uninsured did not seek medical care in the last year due to the cost. (KFF)
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As stated by the North Carolina Institute of Medicine, Latinos adults are disproportionately more likely to go without healthcare (54%). This statistic is in line with the services rendered at our clinic with 40% of our clients being Latino.
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The Centers for Disease Control and Prevention has cited some of the leading causes of illness and death among Hispanics, these include heart disease, cancer, stroke, and diabetes. These chronic conditions can be caught early and even prevented with proper healthcare access.
2012: A year in review
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Services:
Primary Care Clinic
Onsite Lab
Orthopedic Clinic
Women’s Clinic
Diabetic Counseling
Nutrition Classes
Breast Self-Exam Classes
Spanish Interpreters
Specialty Referrals
Physical Therapy
Chiropractic Services
2012 Achievements
The total estimated dollar value of services/procedures provided by LNCHC in 2012 is $1,379,948! This number was determined using UCR Common Code Values, the average wholesale price of prescribed medications dispensed through a third party pharmacy and the estimated value of ancillary services provided.
LNCHC offer 7200 patient appointments in 2011
Through a partnership with MedAssist, LNCHC provided over $235,649 of prescription medication to patients at no cost!
The Peninsula Foundation awarded LNCHC with a donation of $25,000
The Rotary Club of Lake Norman Wine Spectacular raised $15,000 for the clinic!
Volunteers provided over 5190 hours of service.
Federal Tort Claims Act continues to provide malpractice coverage for the clinic.
LNCHC continues to hold the Level 3 Accreditation status awarded by the North Carolina Association of Free Clinics.
2012 Statistics
To the Lake Norman Community Health Clinic,
I would like to say how much of a God send you all have been to me. About two years ago, I was in need of healthcare and I did not have health insurance. I happened to watch Dr. OZ one day and he was saying how people do not have to suffer in silence by not having health insurance. Dr. Oz really stressed how there are Clinic's in each state and community where you can go to get the help you need. I did my research and realized Lake Norman Community Health Clinic was close to my house and so I called immediately. The staff treated me so kindly and I felt like I was in a private health care office. My health needs were treated by awesome physicians and since then I have been telling others. Times are hard these days, but a person's health should not be compromised.
- EURE
Patient Visits
|
2011
|
2012
|
Acute Care
|
2340
|
2516
|
Chronic Care
|
476
|
727
|
Women’s Clinic
|
235
|
337
|
Orthopedic Appointments
|
104
|
66
|
Physical Therapy
|
46
|
16
|
Follow Up
|
538
|
493
|
Labs
|
1046
|
1439
|
Diabetic Education/ Nutrition Classes
|
476
|
524
|
Other
|
1120
|
1144
|
Total Patient Visits
|
6,743
|
7,262
|
Volunteer Hours
|
5,912
|
5,190
|
Lake Norman Community Health Clinic | 14230 Hunters Rd. Huntersville NC 28078 | phone 704.947.6858 | fax 704.947.6859
Goals for 2013
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Implement EPIC, an electronic medical record system.
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Evaluate a Hybrid Model to potentially become a Medicaid site as well as continue offering care for the uninsured.
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To offer a 6 month education class to pre-diabetics to prevent the onset of diabetes.
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Renovate lobby by adding 2 additional offices.
The Lake Norman Community Health Clinic is grateful for the support we have received from local hospital systems, primary care providers, specialist and other medical professionals that provide services to our patients. In particular we would like to thank Presbyterian Hospital Huntersville, Solstice Labs and Charlotte Medical Center-University for the support they have provided in the past year. We would also like to recognize Novo Nordisk for providing over $63,534 worth of insulin for our diabetic patients in 2012! Partnerships like these are what make LNCHC’s mission possible.
Financial Position
Total income for 2012 was $873,091 of which $769,898 was utilized. Figure 1displays each category of income and the percent of total income each category consists of. This is the first year we have taken into account the value of medical services, procedures, medicines, and labs that are donated by individuals, hospitals, and physicians. This amount is marked as Contributed Services and accounts for the majority of our budget. These services are directly responsible for our continued success.
Figure 2: 2012 Income Compared to 2010 Income
Figure 2 displays categories of income Lake Norman Community Health received and how those levels have changed from 2011. Again, contributed services were not being measured before 2011. There was a decrease in all levels of income in 2012, especially in grant income. This trend is happening across the board to the majority of nonprofits. Grantors are cutting back on maintaining sustainability and are funding primarily new programs or expansions. Sustainability has to come from the community. We have been very fortunate to have always met our obligations while providing quality care to our patients. We will continue to look for new funding sources as well as new business models for sustainability.
Figure 3 displays how income was distributed within our organization. For every dollar donated, over $4 went directly into patient care. Because we paid off the mortgage on our facility in 2010, our overhead remains quite low. The majority of our expenses pay for salaries. However, by increasing our staff, we were able to grow our practice by two-thirds; thereby, increasing the number of patients from 500 to over 1500 individuals served in 2012!
Donors and grantors
Donors and Grantors
Ginger Anklin
Joe and Linda Bandieramonte
Bank of America
Emory Bass
Terri Lynn Bennett
Jennifer Black
Tanya Blackmon
Blue Cross and Blue Shield
Cherlene Swords Boob
Lynn Brittain
Juanita Broome
Carolinas Medical Center
Christen Marie Csuy
Jan Daubener
Davidson United Methodist Church
The Duffys
Ed Stubbs Foundation
Clare Erickson
Linda Erickson
Terry Fair
First Baptist Church Huntersville
Chris and Maria Friscia
David Garrett
Grace Covenant Church
Laurie Griswell
Nancy Gunn
Barbara Harding
Diane Hamilton
Carolyn Hart
Eva Hartman
Jim Hicks
Lakeside Family Physicians, Cornelius
Lakeside Family Physicians, Rosedale
Julie and Shawn Lemond
McColluch England
Meadowlake Presbyterian Church
Metrolina Greenhouses
Scott Moore
Neils Pharmacy
NC Association of Free Clinics
Office of Rural Health
Stephen Oliver
Peninsula Foundation
Peninsula Yacht Club
Presbyterian Hospital Huntersville
Todd and Leesa Sluder
St. Mark Catholic Church
Michael Schell
Cynthia Sminchalc
Carolyn Smith
Susan G Komen
Tom and Sandra Turner
Sylvia Warren
Dr. Larrry Weems
Kristen Wohlford
Volunteers
Natalia Acosta-Rosario
Dr. Aram Alexanian
Nancy Aragon
Linda Baker
Dr. Loveleen Barringer
Dr. Beaver
Alex Bishop
John Black
Tanya Blackmon
Angel Blackburn
Nancy Bondurant
Diane Braswell
Bernice Breeden
Lynn Brooke
Kathy Brooks
Sandra Brown
Kathleen Burkinshaw
Sara Burkinshaw
Mary Kay Caccese
Pat Campbell
Dr. R Henry Capps
Stephanie Cherry
Aaron Cook
April Cook
Dr. David Cook
Rachel Cook
Jan Daubener
Phillip Deal
Ankita Desai
Dr. Brain Devine
Marie Dexter
Dr. Ken Edel
Jane Edminston
Dr. Bryan Edwards
Brenda Fay
Dr. Mike Finlon
Connie Fisher
Dr. Dane Floberg
Gino Francovig
Teresita Gaiton
Dr. Joe Garcia
Zuny Gonzalez
Dr. Sara Goodman
Marilia Gray
Laurie Griswell
Tami Guerrier
Nancy Gunn
Pat Harder
Valerie Havas
Robin Hecht
Ana Herrera
Carolyn Hill
Dick Hill
Hilda Hind
Jim Hooper
Nancy Hutton
Hina Khatri
Dr. Jess Kirby
Leena Koshy
Cindy Ledbetter
Adriana Lever
Valerie Lewis
Dr. Gina LiCause
Don Liebner
Julie Lienghot
Liliana Lindgren
Alan Maness
Ginger Maness
Douglas Martin
Judy Martin
Alice McClain
Bolanle Metika
John and Kim Matuska
Dr. Barbara Meyer
Tiffany Miller
Grace Murray
Stephen Myers
Nelson Naviaz
Antoinette Olson
Dr. Rebecca Panuski
Amy Parker
Priya Patel
Dr. Mary Anne Patti
Belinda Post
Marcela Preciado
Amy Randolph
Gina Ricca
Isabel Rivera
Jacob Rivera
Lucy Seidenspinner
Dr. M. Sherrill
Dr. William Sherrill
Dr. Schrader
Chanique Smith
Garrett Smith
Dr. Scott Smith
Jo Stone
Brenda Stubbs
Dennis Swanick
Iris Swanick
Bruce Terrill
Dr. Mike Thomas
Liz Thomason
Daphne Townsley
Sonia Trembly
Gladys Truesdell
Midge Vanderbilt
Dr. Ricardo Vargas
Sylvia Warren
Maria Wilson
Amy Williams
Dr. Chris Wolff
Dr. Chris Zagar
Beth Zuhosky
Dr. Joe Zuhosky
January and Febuary Newsletter continued
www.lknfreeclinic.com
Lake Norman Community Health Clinic | 14230 Hunters Rd. Huntersville NC 28078 | phone 704.947.6858 | fax 704.947.6859
Lake Norman Community Health Clinic | 14230 Hunters Rd. Huntersville NC 28078 | phone 704.947.6858 | fax 704.947.6859
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