Adherence & the Role of Consumers & Carers in Medication Management Sue Henderson



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Adherence & the Role of Consumers & Carers in Medication Management

  • Sue Henderson


Develop Stay Well Plan

  • Identify what can cause an episode

  • Recognise early warning signs (EWS)

  • Learn what to do to prevent an episode (Blackdog Institute, 2008)



Visiting a health professional



Visiting a health professional

  • Ask your health professional to write down any important information or instructions

  • Ask your health professional to tell you where you can find more information

  • Tell your health professional if you need time to think or discuss something with family members (NPS, 2007, p. 5)



Medication list

  • See medication list handout and teaching plan



Brief Survey

  • Have you ever experienced an adverse outcome from prescribed medication that resulted from you taking the wrong medication, dose or other medication mix up?

  • What do you think was the cause of the error?



Research

  • Brown, Frost, Ko, and Woosley (2006)



Consumers views of the cause of Adverse Drug Events (ADEs)

  • 1. Miscommunication between Dr & consumer

  • 2. Consumer does not follow medication instructions

  • 3. Consumer self medicates with herbs, OTC or prescription drugs without Dr Order

  • 4. Consumer does not read medication label or insert



Consumers views cont…

  • 5. Consumer takes multiple drugs that interact.

  • 6. Individual consumer characteristics affect prescribing & outcomes

  • 7. Miscommunication between pharmacist & consumer

  • 8. Consumer takes wrong medications



Miscommunication between Dr & consumer

  • Consumer does not ask questions or give information to Dr

  • Consumer is distracted when talking with Dr

  • Dr does not ask questions or give information to consumer

  • Consumer & Dr differ in culture or primary language



Websites

  • National Prescribing Service (NPS) an independent organisation promoting the Quality Use of Medicines (QUM)

  • www.nps.org.au/consumers

  • RACGP

  • www.racgp.org/patients

  • PBS

  • www.pbs.gov.au/consumer/home



References

  • Blackdog Institute. (2008). Develop your own stay well plan. www.blackdoginstitute.org.au

  • Brown, M., Frost, R., Ko, Y., & Woosley, R. (2006). Diagramming patients' views of root causes of adverse drug events in ambulatory care: An online tool for planning education and research. Patient Education & Counseling, 62(3), 302-315.

  • National Prescribing Service. (2007). Communication: It takes two to tango. Medicine Talk, 21, 1-8



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